Registered Nurse Referral Coordination Team

Registered Nurse Referral Coordination Team

The Registered Nurse Referral Coordination Team (Referral Coordination Team) Registered Nurse is responsible for executing a streamlined approach to receiving, triaging, and directing timely, coordinated care. The Referral Coordination Team Registered Nurse possesses intimate knowledge of the internal referral care process, clinical review criteria, utilization management standards, clinical documentation requirements, community care regulations, and Veterans Health Administration (VHA) standards and guidelines.

Duties include:

• Responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care.
• Follows procedures per established policies and guidelines.
• Registered Nurse serves as a liaison to both internal and community providers and is responsible for managing the care of the Veteran throughout the consult process.
• Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care. Follows procedures per established policies and guidelines.
• Referral Coordination Team Registered Nurse will triage incoming referrals, discuss available care options, provide scheduling guidance, and be a resource within the service.
• Referral Coordination Team Registered Nurse will guide Veterans through their full range of care options including direct care in VA and care in the community utilizing a national standardized triage tool.
• Referral Coordination Team serves as the liaison between ordering or referring VA providers and specialty care services by clinically triaging consults or referrals to confirm the appropriate care is requested and all necessary pre-work and tests are completed.
• Referral Coordination Team Registered Nurse will comply with VA-mandated use of health information solutions that serve to store, exchange, and track referral care information.
• Referral Coordination Team nurse will work collaboratively with the Office of Integrated Veteran Care to triage Request for Services (RFS) to promote inhouse service access.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay:
Competitive salary, regular salary increases, potential for performance awards

Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)

Retirement:
Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA

Insurance:
Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule:

7:30am-4:00pm

Compressed/Flexible:
Not Available

Telework:
Available

Virtual:
This is not a virtual position.

Relocation/Recruitment

Incentives:

Not Authorized

Permanent Change of Station (PCS):
Not Authorized

PCS Appraised Value Offer (AVO):
Not Authorized