Warranty Evaluations Specialist

Who will you be working with?

You’ll be part of our Quality team, a group dedicated to ensuring product integrity, supporting customer needs, and collaborating closely with technical experts across the organization. In this role, you will work directly with assembly teams, engineering, and Supplier Quality to investigate product issues and provide clear, meaningful defect information back to customers. Your work will help ensure our products meet the highest standards and reinforce customer confidence in our solutions.

As a member of the Quality department, you will be responsible for evaluating and documenting customer‑returned products to determine defect type, root cause, and responsibility. You will collaborate with departments such as Assembly, Engineering, and Supplier Quality to gather insights and complete thorough investigations. Additionally, you will repair returned products when needed and prepare defective information suitable for customer communication. Your work directly supports product quality, customer satisfaction, and continuous improvement efforts across the organization.

• Do you have an associate’s degree?
• Do you have five years of experience in manufacturing, quality, or another technical role?
• Do you have excellent written and verbal communication skills?
• Are you proficient in Microsoft Office software?
• Can you evaluate and repair a wide variety of products?
• Can you understand relevant assembly and test processes?

• Evaluate and document customer returned material with, and in some cases without, the assistance of the originating department.
• Determine nature of and responsibility for defects. Draw on resources for this activity including assembly departments, Engineering and supplier quality.
• Document defect information such that the information can be shared with the customer.
• Repair products with, and in some cases without, the assistance of the originating department.
• Perform other QA departmental activities as needed.

• Frequent standing, walking, sitting, handling, reaching outwards, bending, and lifting 10-50 lbs
• Occasional reaching up and over the shoulder, squatting or kneeling, lifting over 50 lbs, exposure to heat/humidity, exposure to cold, exposure to dust or vapors within OSHA limits, and loud noises

You may also be asked to perform other duties outside of your function or trade, for which adequate training will be provided if necessary.

The hourly rate for this role is in the range of $27.00-$29.00 per hour.

More information on offered benefits, which include health, welfare, and retirement, are available at

Wabtec will only employ those who are legally authorized to work in the U.S. for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable) and fitness for duty test (as applicable).

At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.

If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.

Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation.

With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.

Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at

We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.

We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.

Need accommodation? Just let us know - we’ve got you.