Golf Expert

Job Duties & Responsibilities

• Customer Focus
  • Build strong, trust-based relationships with golfers by leveraging deep experience and training.
  • Inspire confidence and excitement through personalized equipment recommendations that elevate performance and align with each golfer’s unique goals and playing style.
  • Maintain expert-level knowledge of club fitting, product lines, services, and emerging golf technology.
  • Lead sales activations and initiatives that position the store as the top golf destination in the market.
• Builds Effective Team through Training & Coaching
  • Serve as the store’s subject matter expert and be a key part of the interview process for hiring golf teammates.
  • Collaborate with Store Managers and Hardlines Manager to lead skill‑building sessions in product knowledge, club fitting, selling techniques, and equipment technology.
  • Lead by example to create a high‑performance, customer‑obsessed golf environment.
  • Demonstrate a passion for continuous learning by engaging with company/vendor training and exploring external industry resources like social media, vendor sites, and You Tube.
  • Drive KPI’s including inline equipment sales, UPT, loyalty, and custom iron penetration.
  • Partner with store leadership to drive revenue growth by elevating the overall service experience, implementing high‑impact selling strategies, and fostering a results‑driven culture on the sales floor.
  • Ensure departmental execution of merchandising strategies and sales initiatives to provide golfers with best‑in‑class shopping experience.
  • Work with teammates to elevate corporate brand standards across the store.

• High School Diploma or Equivalent
• 1-3 years experience
• Previous club fitting certification or experience. Launch monitor experience preferred (Trackman, Foresight). Previous experience in golf retail or green grass a plus.