Sales Floor Dept Supervisor - Hardware-Tools

Responsibilities

In this role you’ll help deliver excellent customer service and maintain a clean, stocked store.

• Provide resources and tools to staff to support customers.
• Assist with down‑stocking, area recovery and merchandising input.
• Monitor use of store power equipment and coach on safe behaviors and lifting techniques.
• Coach, train and hold associates accountable for daily tasks and performance.
• Manage staffing coverage and lead as manager‑on‑duty when needed.
• Conduct safety walks, report hazards and enforce safety and lifting instructions.

Travel may be required for occasional meetings or support of neighboring stores.

• High school diploma or equivalent plus 3 years of retail experience (or 5 years).
• 1 year of customer‑service experience.
• 1 year of experience supporting Pro customers (for Pro Department Supervisor).
• Experience directing or supervising teams.
• Experience with training, mentoring and developing associates.
• Experience working cross‑functionally.
• Experience using Microsoft Office.
• Ability to obtain required sales licensure or registration.

• 3 years of retail customer‑service experience.
• 3 years supporting Pro customers.
• Experience in a leadership role with direct reports.
• Background in home‑improvement retail.
• Experience in a fast‑paced, dynamic environment.
• Experience in a key‑carrying role with manager‑on‑duty duties.
• Experience using store computer systems such as Project Tool, Genesis, Sterling, M2O, Thin Client, etc.

Pay: $20.70 – $21.55 per hour (starting rate may vary by location, experience, training).

• Health, vision and dental insurance.
• Life and disability insurance.
• Paid time off (vacation, holidays, sick, volunteer).
• Flexible spending and health savings accounts.
• 401(k) with company match.
• Employee assistance program.
• Tuition assistance and trade‑skill scholarships.
• Business travel accident insurance.
• Maternity and parental leave.
• Adoption assistance.
• Lowe’s Associate discount.
• Bonus, stock‑purchase plan, deferred compensation and grant awards where applicable.

Shift: schedule is 39‑40 hours; more hours may be required. Availability needed morning, afternoon and evening, any day of the week.

Physical requirement: prolonged standing or sitting, lift 25 pounds without assistance, lift >25 pounds with or without assistance.

Travel: no regular travel; occasional travel may be required.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.