Leasing Consultant

Location:

Cameron Court – 2700 Williamsburg St.

Brookfield Properties offers a range of residential options. We are looking for a Leasing Consultant to make a positive impact by guiding prospects and residents through the leasing experience.

As a Leasing Consultant, you will achieve leasing goals, manage leads, schedule tours, and help prospects find a home at your community.

• Deliver unmatched service to prospects and residents, exceeding expectations and nurturing satisfaction.
• Guide prospects through the leasing experience, making renting easy.
• Serve as liaison through application, leasing screening, and move‑in process, including all related paperwork.
• Respond promptly to calls, emails, chats, and texts.
• Encourage prospects to apply.
• Work flexible schedule, including evenings and weekends.

• Communicate detailed information about communities and apartments to prospects.
• Generate interest by conducting informative and personalized tours that result in new leases.
• Highlight community quality and lifestyle to drive sales.
• Learn market and neighborhood details and use them in sales interactions.
• Employ effective selling techniques to close sales.
• Collaborate with onsite team to exceed occupancy goals.
• Maintain knowledge of apartments, amenities, local agencies, and attractions.
• Stay aware of current rental rates and promotions of competitors.
• Project a favorable image of the community at all times.
• Schedule tours and show apartments.

• Monitor inbound leads, qualify prospects, lease apartments, and conduct tours.
• Follow up after tours and complete move‑in procedures per policy.
• Manage all leads and customer experience using the CRM.
• Complete assigned CRM tasks within time frame.
• Handle leasing requests from existing residents.
• Run applications, communicate screening results, prepare and send leases.
• Collect required information and documentation for smooth move‑in.
• Inspect apartments before move‑in and coordinate maintenance.
• Master the entire leasing process from post‑tour follow‑up to final closing.

High school diploma or GED required; associate degree in Customer Service/Hospitality preferred.

1–2 years of sales and customer service experience with sales goals in a fast‑paced environment (property management, hospitality, retail, or restaurant) required. 1–2 years of prior leasing experience in multifamily property management preferred.

Valid driver’s license may be required depending on property.

• 1+ year sales and customer service experience with sales goals in fast‑paced environments.
• Prior leasing experience within multifamily property management industry preferred.
• Success in goal setting/achievement and following a sales process.
• Knowledge of federal and state apartment housing laws.
• Adherence to Fair Housing laws and Brookfield leasing policies.
• High energy, sales and customer service driven.
• Reliability, high attention to detail, self‑motivated, and self‑managing.
• Ability to work well with diverse individuals.
• Customer‑focused mentality, sharp professional appearance, and sales aptitude.
• Excellent interpersonal communication skills, written and verbal.
• Proficiency with Microsoft Office, Yardi CRM (preferred).

• Competitive commission program: bonus commission, renewal commission, housing discount, and other incentives such as referral, training coach, renovation, lease‑up, and leasing & occupancy contests.

• Full benefits package.
• Generous paid time off.
• 401(k) with company match.
• Growth and advancement opportunities.
• Lucrative referral bonus program.
• Associate rental discount if you live on‑site.

Brookfield Properties is an equal opportunity employer. We provide a nondiscriminatory workplace with respect to race, color, religion, sex, sexual orientation, national origin, age, disability, or any other status protected by law.