Optometrist

Clinical Responsibilities

• Perform comprehensive eye examinations and accurate refraction.
• Prescribe spectacles and advise on appropriate lens options based on the patients visual needs.
• Detect common eye conditions and refer patients to ophthalmologists when necessary.
• Measure PD, fitting height, and other dispensing parameters accurately.
• Conduct contact lens fittings, trials, and patient education (if applicable).
• Maintain accurate patient records and prescription history.
• Ensure all examinations follow professional and ethical standards.

• Assist customers in selecting suitable frames, lenses, and sunglasses based on prescription, lifestyle, and budget.
• Recommend premium lenses, lens coatings, progressive lenses, blue-light protection, photochromic lenses, and other value-added products.
• Explain the benefits and features of various eyewear brands and products.
• Achieve individual and store sales targets while maintaining excellent customer service.
• Upsell and cross-sell accessories, contact lenses, cleaning kits, and additional pairs.
• Build long-term customer relationships through follow-ups and after-sales service.

• Deliver a professional and personalized customer experience.
• Handle customer queries, adjustments, and complaints effectively.
• Follow up with customers regarding eyewear comfort and satisfaction.
• Maintain high standards of customer satisfaction and retention.

• Ensure the optical showroom is clean, organized, and visually appealing.
• Assist in inventory management, stock verification, and merchandising.
• Coordinate with the lab for order processing and timely delivery.
• Ensure proper care and handling of optical instruments and equipment.
• Support promotional activities and in-store marketing campaigns.

• Strong refraction and dispensing knowledge.
• Excellent communication and interpersonal skills.
• Sales-oriented with the ability to recommend suitable products confidently.
• Good understanding of ophthalmic lenses, frames, and premium eyewear brands.
• Customer-focused with problem-solving abilities.
• Basic computer skills and familiarity with optical billing/POS software.

• Diploma/Bachelors Degree in Optometry (D.Optom/B.Optom or equivalent).
• Relevant experience in retail optical sales is preferred.
• Freshers with good communication skills and a willingness to learn may also apply.

• Accuracy of refraction and prescription dispensing.
• Customer satisfaction and repeat business.
• Achievement of individual sales targets.
• Premium lens and eyewear conversion rate.
• Average bill value and successful cross-selling.
• Timely order processing and minimal customer complaints.