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Installer Helper

Job in Salem, Roanoke County, Virginia, 24155, USA
Listing for: Service Experts
Full Time position
Listed on 2026-09-12
Job specializations:
  • Trades / Skilled Labor
    Installation Technician, HVAC Tech / Heating Engineer, Field/Service Technician, General Labor
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below

Welcome!

The Installer Helper I is an entry-level position, typically requiring little to no prior knowledge or experience to assist with routine and standard projects and assignments within the Installation family. Works under close supervision.

Key Responsibilities:
  • Works under direct supervision of the Installer or Lead Installer to install HVAC equipment and accessories in the customer's home
  • Assists with the installation of heating, air conditioning, ventilation and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacturer specifications
  • Assists in the installation of ducts and duct fittings
  • Performs duties so as to deliver excellent customer service and sustain high levels of customer satisfaction
  • Assists in the delivery and removal of equipment needed to complete the installation work
  • Assists the Installer or Lead Installer in ensuring company property, vehicles and tools are being properly used, maintained and properly accounted for
  • As needed or required, completes all paperwork in a neat, accurate, thorough and timely manner
  • Represents the company professionally, honestly and ethically in all business matters and concerns
  • Responsible with the Installer for keeping installation vehicle clean and neat both inside and outside in keeping with the company's professional image
  • Performs similar or other duties as needed or assigned
  • Regular, reliable attendance
Health & Safety

Roles and Responsibilities:
  • Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately
  • Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately
  • Corrects substandard acts or conditions within area of control
  • Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company programme(s) or procedure(s)
  • Never removes or renders ineffective safety guards, devices or clothing prescribed to be in place or worn
  • Complies with the general rules as prescribed by company programme(s) procedure(s)
  • Operates devices or equipment as prescribed by company programme(s) or procedure(s)
  • Participates in any safety initiatives, teams or committees
  • Reports all injuries or incidents as prescribed by company programme(s) or procedure(s) immediately
  • Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents
  • Does not perform an act that may endanger the safety or well-being of others
  • Does not engage in any pranks, contests or rough boisterous behaviour
  • Works in compliance with applicable legislative requirements
Desired Skills and

Qualifications:
  • High school diploma or GED with additional training and 0 to 2 years' experience in HVAC with technical training certification preferred
  • Must possess all valid licensing or certification as required by federal, state, provincial or local governmental laws or regulations for the geographical work area EPA and safety certifications required
  • Basic knowledge of the fundamentals of the operational functionality of heating, air conditioning and ventilation equipment as well as related accessories
  • Mechanical aptitude and the ability to operate or learn to operate all necessary tools and equipment
  • Basic skills in reading wiring diagrams
  • Effective communication skills to communicate with customer and to provide excellent customer service
  • Effective and efficient time‑management and organisational skills
  • Valid driver's licence with acceptable driving record
  • Available to work flexible hours and on‑call shifts as needed
  • Ability to stand and walk and to climb ladders and attic stairs and to manoeuvre in attics, basements and crawl spaces to access HVAC units
  • Ability to continually climb, balance, stoop, kneel, crouch and/or crawl
  • Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights and congested areas
  • Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt
  • Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception
  • Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds

Minimum Experience:

0 - 2 years

Minimum Education:

High School Diploma/GED

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national…

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