Apprenticeship Administrator

APPRENTICESHIP ADMINISTRATOR

Location: Wilson, AR

Classification: Full Time – Non-Exempt – Salaried

Reports to: Apprenticeship Manager & Senior Coordinator

• Support the Apprenticeship Manager and Senior Coordinator with scheduling, meeting logistics, travel coordination, invoices, and expense reports
• Organize and execute logistics for internal meetings, trainings, and events (scheduling, materials preparation, note-taking, and follow-ups)
• Act as liaison between the Apprenticeship Team and internal departments (Field Leadership, HR, Payroll, IT) to streamline operations and resolve administrative needs

• Receive, organize, and prepare apprentice & journey workers applications for review by the Apprenticeship Team
• Assist with onboarding for new team members in collaboration with HR and internal departments, ensuring proper documentation and system access
• Maintain and upload apprentice files in compliance with applicable state and federal regulations and internal requirements

• Track and submit Related Technical Instruction (RTI) hours on TCP (or designated platform).
• Monitor apprentice status changes (terminations, transfers, suspensions, completions) and update reports to keep the team informed
• Reconcile updates received from apprenticeship coordinators and ensure tracking tools and reports remain current, accurate, and audit-ready
• Support the Senior Coordinator in the preparation and submission of apprentice bonuses, including tracking eligibility and required documentation

• Assist with apprentice-facing communication regarding administrative steps, events, and key milestones
• Contribute to the creation and maintenance of SOPs, templates, and internal resources
• Manage swag inventory (tracking, reordering, and coordinating distribution to apprentices/events)
• Perform other duties as assigned

• Strong attention to detail and ability to organize, prioritize, multi-task, and work independently
• Professional written and verbal communication skills; strong interpersonal skills
• Proficiency with Microsoft Office Suite
• Demonstrated problem-solving skills with a focus on quality and compliance
• Strong teamwork skills and ability to work in a collaborative environment
• Ability to take initiative without waiting for direction
• Willingness and desire to learn
• Strong attention to detail and ability to organize, prioritize, multi-task, and work independently
• Professional written and verbal communication skills; strong interpersonal skills
• Proficiency with Microsoft Office Suite
• Demonstrated problem-solving skills with a focus on quality and compliance
• Strong teamwork skills and ability to work in a collaborative environment
• Ability to take initiative without waiting for direction
• Willingness and desire to learn
• Bilingual (English/Spanish) preferred, with the ability to effectively communicate with Spanish-speaking apprentices and field teams. This includes translating program expectations, onboarding materials, compliance requirements, and providing ongoing support to ensure clear understanding of apprenticeship processes, training, and documentation

• Experience supporting teams in a construction environment (understanding field schedules, jobsite priorities, and urgency-driven coordination)
• Experience with tracking and monitoring program participants, status changes, and maintaining accurate reports (HR, training, compliance, or workforce programs)
• Familiarity with apprenticeship programs, apprenticeship compliance, or related workforce development programs
• Experience with RAPIDS / RAPIDS 2.0, RTI tracking, or similar systems (preferred, not required)

Moss is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.