911 Dispatcher

Examination: Mandatory completion of computerized Dispatcher Examination. Watch emails for examination scheduling notifications!

Career Advancement: Lead Dispatcher, Communications Supervisor

On-the-Job Training: Training for the 911 Dispatcher position is conducted by seasoned professionals, offering a thorough introduction to emergency communication protocols. New employees benefit from hands-on experience, learning advanced communication techniques & problem-solving strategies essential in high-pressure scenarios. The training emphasizes real-time decision-making & adaptability, ensuring staff are well-equipped for immediate & future challenges. This commitment to continuous development encourages employees to cultivate new abilities & envision a lasting career within the organization.

• Responsible for dispatching all police, sheriff, fire, & ambulance operations in the city & county.
• Monitors radio transmissions & provides necessary support through use of a fixed two-way communications system; monitors a computerized emergency system & dispatches appropriate response.
• Receives emergency & non-emergency telephone calls for service & dispatches necessary emergency/service response using a two-way communications system.
• Operates a nationwide computerized database providing inquiry support for authorized requestors; enters a variety of data into a computerized database for the purposes of permanent storage & retrieval.

Education: High school diploma or G.E.D.

Experience: Requires successful completion of in-service training program in communications related curriculum within six (6) months from start date of employment.

• Must be nineteen (19) years of age or older at start date of employment.
• No felony conviction, domestic violence related conviction, or other serious misdemeanor convictions.
• Requires successful completion of in-service training program in communications related curriculum.

Work Type: Light, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Machines, Tools, & Equipment: Calculator, computer, internet, radio, & telephone.

Selection Process: Must pass selection process that includes assessment interviews, psychological evaluation, computer voice stress analyzer examination, & thorough background checks.

• Twelve (12) hour shifts from 6:00 a.m. to 6:00 p.m. & 6:00 p.m. to 6:00 a.m.
• Every other weekend off.

• $/hr.
• $46,/yr.
• Additional differential of $1.50/hour for hours worked after 6:00 p.m. & before 6:00 a.m.
• Additional compensation for associate’s, bachelor’s, or master’s degrees.
• Additional compensation for bilingual Spanish-speaking employees.

• 48 hours of vacation available upon hire, additional 48 hours earned during the year (96 hours in first year).
• 96 hours of sick leave during first year

Examination: Mandatory completion of computerized Dispatcher examination. Watch emails for examination scheduling notifications!

Final date to receive applications: Until filled