Project Manager, IT Project Manager, Program ​/ Project Manager

Responsibilities

• Lead all Project Management efforts for assigned projects.
• Create, refine, update, and manage Project Plans with business and IT stakeholders for all projects.
• Organize and define project milestones and dependencies for each project.
• Track all action items related to the seven project management phases:
  Discovery, Design, Planning, Development, QA, Deploy, and Completion/Closeout.
• Hold Kickoff meeting session at the commencement of each project with all business and IT stakeholders to align goals, time frames, deliverables, expectations, dependencies, and requirements.
• Interface with Business Representatives, Executive Sponsors, Application Owners, Vendors, and other stakeholders to ensure timely status and task completion.
• Develop RACI with stakeholders to outline project roles and responsibilities.
• Lead project teams, resolve reliability issues, monitor progress, track KPIs, and manage project budgets.
• Prepare and present project reports and provide recommendations for improvement.
• Conduct financial planning and report performance to budget for projects.
• Manage project prioritization to maximize project launch efficiency to ensure the growth and support of the Network.
• Manage project management reporting and optimise flow efficiency across IT.
• Assist in removing roadblocks and blockers to projects.
• Train, guide, and mentor staff on Agile topics, and provide industry best practice recommendations.

• 10+ Years of hands‑on experience leading corporate/enterprise programs and projects.
• Certified Project Management Professional (PMP) obtained through Project Management Institute (PMI).
• Ability to communicate across a broad spectrum of stakeholders with varied technical and IT expertise, including hardware, software, networking, and cloud computing.
• Strong experience in managing IT projects, including planning, execution, and monitoring.
• Strong analytical, coordination, and documentation skills.
• Working knowledge and experience leading teams through Agile transformations.
• Experience managing financial roadmaps, reporting, procurement, payments, and tracking of purchase orders, requests, and guide SOW (statement of work) development.
• Extremely task and detail oriented, while able to understand and track project progress towards milestones and completion of programs and projects.
• Ability to interact with a wide variety of individual personalities in a constructive and professional manner, manage conflict, and mentor employees through servant leadership.
• Demonstrated capabilities in managing complex, large scale, technical projects.
• Ability to prioritise and work on multiple projects for entire teams under time constraints.
• Excellent verbal, written, and diplomacy skills.
• Display honesty, integrity, and respect for others, while being flexible and open to change.

• Bachelor's degree with at least 10 years of experience in Program and Project Management for enterprises.
• Strong organisational, documentation, and coordination skills.
• Ability to manage and prioritise tasks efficiently.
• Solid resource planning and problem‑solving skills.
• Airline industry experience not required but may provide value.