Assistant Store Director

Position Overview

Provides direction related to operations, processes, and conditions of the store. Plans, directs, and supervises the team in the day‑to‑day operation of the store. Is responsible for the selection, training and development, and performance management for all team members in the span of care.

Develops strategies to improve customer service, drives store sales and increases profitability. Ensures customer needs are met, complaints are resolved effectively and efficiently, and service is quick and efficient.

Ensures that all products and displays are merchandised effectively to maximize sales and profitability. Forecasts staffing needs and develops recruiting strategy to provide optimal staffing in all areas. Works in a manner that reflects the Meijer brand and values.

• Overall operations responsibility across food and general merchandise areas.
• Management across the store of planograms, seasonal resets, and endcaps.
• Engage team members and leadership to provide the best possible shopping experience for our customers.
• Create a culture that drives positive team member engagement to retain talent as well as recruit new talent to meet forecasted staffing needs.
• Identify, select, and develop talent within the store.
• Uphold the cultural standards and values via open, clear, and effective communication.
• Assess the financial results of the store, implement and execute appropriate business strategies to drive store profitability and results.
• Ensure customer needs are met, complaints are resolved effectively and efficiently, and service is quick and efficient.
• Ensure products and displays are merchandised to maximize sales and profitability.
• Serve as a strong community partner by cultivating relationships in the local community to support the Meijer brand.
• Assist the Store Director in running overall store operations as needed.
• Lead performance management activities for leaders and team members while making decisions on performance ratings, career development and promotion potential.
• Attract, select, and retain a team that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
• Maintain daily communication with team, leading huddles to share financial performance, customer feedback, recognition, and other important information.
• Drive candid and open communication within the store built on Meijer’s philosophy of Care and Accountability.
• Communicate product freshness standards and ensure that processes and procedures are followed.
• Responsible for all store operations in absence of the Store Director.
• Verify that all operations are run in a manner consistent with Meijer’s and local authorities’ Food Safety standards.
• Assist in creating a connection with communities and customers served.
• Deliver on key performance metrics which include sales, shrink, labor, margin, total direct contribution, net profit, customer satisfaction, and safety.
• Act as driver of new implementations/initiatives identified by store operations.
• Stay informed and aware of the changing macro environment and customer desires and drive strategies to keep Meijer competitive.
• Participate in daily DSD execution, backroom and salesfloor excellence. Keep current on competitive trends and strengths and weaknesses of current competitors.
• Follow company merchandising planograms and use 85/15 to design plans including (but not limited to) ordering, weekly ad set/seasonal assortments, displays & pricing.

• Bachelor’s degree or equivalent experience.
• Minimum 5+ years of retail/grocery/operations management/customer service experience.
• 4+ years of progressive leadership experience.
• Passion to lead those in span of care while providing industry-leading service.
• Demonstrates proactive/creative thinking and applies it to the business.
• Thorough understanding of seasonal and diverse merchandising which leads to meeting the needs of customers/community and gaining sales and market share.
• Strong business acumen.
• Innovative attitude to help Meijer set the industry standard.
• Commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.

Meijer is an Equal Opportunity Employer, fostering a diverse and inclusive workplace. We are committed to treating all persons with dignity and respect. Meijer’s policy is to not discriminate because of any applicant or team member’s race, color, national origin, sex, sexual orientation, gender identity or expression, pregnancy, religion, age, physical or mental disability, uniformed service or veteran status, or any other lawfully-protected classification.

If you have a disability and require a reasonable accommodation to complete any part of your application, please  to submit your request. Submissions that are not seeking help to complete the application due to a disability will not be responded to.