Field Service Technician

Job Overview

We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. The Field Service Technician is responsible for installing, troubleshooting, maintaining, and repairing products at customer locations and serves as a key customer‑facing representative.

• Contact customers prior to service visits and coordinate travel arrangements, equipment, tools, and materials required for the project.
• Travel to customer locations to assess job requirements and determine installation or repair needs.
• Stage equipment, tools, and replacement parts while coordinating subcontractor activities as needed.
• Perform installation, maintenance, troubleshooting, and repair of equipment and systems.
• Monitor project costs and maintain expenses within approved budgets.
• Provide daily progress updates and communicate project status to the home office.
• Complete service reports, documentation, and required paperwork accurately and on time.
• Follow up with customers to verify equipment performance and customer satisfaction.

• High school diploma or GED required.
• 2–4 years of related field service, maintenance, construction, or technical experience.
• Experience coordinating field projects or construction activities preferred.
• Strong reading, writing, verbal communication, and customer service skills.
• Good mathematical and problem‑solving abilities.
• Valid driver’s license with an acceptable driving record.
• Ability to obtain forklift certification, ASTM/ANSI‑AWS6‑G MIG aluminum welding certification, ClassD driver’s license (if applicable), and a current U.S. passport.
• Ability to travel approximately 50–75%, including domestic, international, and occasional extended‑stay assignments.
• Physical ability to perform standing, walking, climbing, kneeling, crouching, crawling, reaching, and lifting as required for field service work.
• Capability to handle tools, operate equipment, and perform detailed repair and installation activities.
• Effective communication and ability to hear operational and safety‑related information.
• Capacity to work in indoor and outdoor environments that may include extreme temperatures, noise, dust, fumes, moving mechanical equipment, elevated work areas, confined spaces, and other industrial hazards.

• Medical, dental, and vision plans with flexible spending accounts.
• Short‑term and long‑term disability benefits, critical illness, accident insurance, and life insurance.
• 401(k) retirement plan and employee stock purchase plan with company match.
• Additional supplemental benefits may include tuition reimbursement, caregiver, personal and parental leave, back‑up care services, paid time off including volunteer time, a well‑being program, and legal & identity theft protection.

At nVent, we are committed to equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by national, federal, state or local law.