Administrative Support Specialist

JOB DESCRIPTION

The Administrative Support Specialist provides administrative and program support to the Housing Navigation team to ensure clients successfully access and maintain services through Central California Alliance for Health (CCAH) and related housing support programs, including successfully transitioning to Housing Intervention (HI) under Monterey County Behavioral Health (MCBHB). In this role, the individual is responsible for assisting with eligibility documentation, tracking required forms and verifications, maintaining accurate records, and supporting systems that ensure clients receive timely and coordinated services.

In addition, this role may also include some direct service responsibilities, such as meeting with individuals, developing housing plans, and providing hands-on support as needed to help individuals maintain or secure stable housing. The role works closely with Housing Navigators, program leadership, and community partners to support compliance, organization, and continuity of care for clients participating in housing and supportive service programs, including Housing Transition Navigation Services, Housing Deposits, and Housing Tenancy and Sustaining Services, as well as successful transition to HI under MCBHB.

WHO WE ARE

Looking to make a difference? Our mission at Interim is to provide services and affordable housing to supporting members of our community with mental illness by building productive and satisfying lives in a world in which people with mental illness are able to live, work, learn and participate fully in the community. Join our team and instill hope in the community.

WHAT WE OFFER

* Competitive Compensation

* Tuition reimbursement for eligible positions

* Clinical licenses and training reimbursement for eligible positions

* Loan repayment for eligible positions

* Generous health, vision, dental, Employee Assistance Program (EAP), and life insurance coverage for full-time employees

* Monthly payment in lieu of insurance coverage for eligible positions

* 403b Retirement Plan with Interim matching contribution

* Competitive vacation and sick leave accruals. You can earn up to 24 days of vacation in your first year.

* Professional development and learning opportunities.

* BBS registered supervisors onsite for ongoing Clinical Supervision

* Annual employee recognition and staff appreciation events

* Employee referral bonus program

* Offers flexible work schedules

* A fulfilling career while providing a family centered focus and work-life balance

HOW TO APPLY

To learn more about Interim and to apply for this position, please go to our website at http://(Use the "Apply for this Job" box below)..

COMPENSATION

$27.74 - $39.78 per hour. Nonexempt; 40 hours/week;
Eligible for overtime. Compensation based on education and experience.

REPORTS TO

Division Director of Programs.

QUALIFICATIONS

Knowledge of administrative and clerical procedures, recordkeeping, and documentation practices. Ability to organize and track multiple tasks, deadlines, and client records with strong attention to detail. Ability to accurately review forms, eligibility documentation, and verification materials. Strong communication and interpersonal skills. Ability to work collaboratively with multidisciplinary teams and community partners. Proficiency with electronic records systems, spreadsheets, and Microsoft Office applications.

Ability to maintain confidentiality and handle sensitive information appropriately. Ability to develop and improve organizational systems and workflows. Strong ability to write clear, concise, and accurate progress notes that reflect services provided to individuals in real time or shortly after contact.

Required:

High school diploma or equivalent required;
Associate's degree preferred. Experience providing administrative support in healthcare, behavioral health, housing services, social services, or related settings preferred.

Experience with data tracking, documentation management, or eligibility verification processes preferred. Bilingual skills may be preferred depending on program needs.

Driver's license for at least two years and driving record acceptable to insurance carrier.

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