Police Services Specialist I​/II

Police Services Specialist

The Police Services Technician performs various general, clerical, administrative, and confidential duties within the Police Department. Processes reports and documents, maintains records and files, engages and provided customer service, and assists outside agencies, courts, and department staff.

• Performs a wide range of confidential, administrative, clerical, and technical duties within the Police Services department; sorts, files, copies, and distributes crime reports, traffic reports, citations, petitions, and other materials to appropriate personnel.
• Processes crime reports, warrants, dispositions, complaints, citation data, and other police records and submitted paperwork; types, proofreads, records, and files documents in a timely and accurate manner.
• Operates technology, systems, and equipment to effectively record, modify, locate, and retrieve data including information on vehicles, wanted persons, and other lost or stolen property.
• Manages, processes, and files a wide variety of applications, permits, licenses, court records, reports, spreadsheets, and other documents.
• Communicates, assists, and supports officers in the field using equipment including two-way radios and other methods of communication; accesses information quickly and provides data and critical details efficiently and confidentially.
• Performs a wide range of office and administrative duties for the Police Services area of assignment; duties include, processing warrants, court orders, and field interview cards, updating arrest cards and person summaries, preparing file folders, memos, digital communications, and other duties.
• Assembles, reviews, and distributes prosecution packets and Probation Department information packets to the appropriate parties; performs searches of suspects and obtains evidence samples and other necessary information.
• Provides excellent customer service and public interaction; assists department personnel, the public, city, county, state, and federal agency representatives in person, via telephone, e-mail, fax, and other methods of communication.
• Collaborates and works with a wide range of internal departments and external agencies; provides reports, records checks, database inquiries, verification for lost or stolen items including missing persons, and other orders or requests.
• Performs other duties as assigned

• Principles, codes, regulations, and laws governing records management.
• Principles of office management and organization; two-way radio communications.
• Research techniques, record keeping, record management, and record retrieval.
• Automated information systems and other databases.
• Applicable Federal, State, and local laws and regulations.
• Skill in:
  Facilitating and supporting the records, commercial, statistical, database, and administrative work of the Police department.
• Interpreting, analyzing, and explaining governmental policy and procedure.
• Prioritizing workload within a police department and amongst clerical staff.
• Communicating effectively both verbally and in writing.
• Preparing accurate, concise, and professional reports.
• Utilizing accounting software and standard office software including spreadsheets, word processing, and electronic mail; typing at a speed of 40 words per minute.
• Education:
  
  High School Diploma/GED
• Experience:
  
  Two years of increasingly responsible experience in clerical work.
• Licenses and
  
  Certifications:
  
  California Law Enforcement Telecommunications System (C.L.E.T.S.) certification within six months of hire.

Physical Demands and

Working Conditions:

This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment; vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone.

Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to twenty-five pounds. Employees work in an office environment with moderate noise levels and controlled temperature conditions. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

Mandatory stay over required when ordered-in by supervisor/manager to provide staff coverage.

Employee must complete SB 1343 Sexual Harassment Prevention Training within six months of appointment and every two years thereafter.

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.