Customer Service Rep(07790) - 1101 n main st

Customer Service Rep (07790) - 1101 n main st

• Full-time
• Job Category Org:
  Store Customer Service Rep

We are searching for qualified customer service reps with personality and people skills. Our team is growing fast, offering opportunities for advancement and progression in line with your goals.

Many team members have progressed from delivery drivers to business owners, taking on roles ranging from Customer Service Representative to management positions within Domino's franchise and corporate structure.

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals, creating an environment where diversity is celebrated.

We take pride in our team members who help us maintain our reputation as the best pizza delivery company in the world.

You must be 16 years of age or older.

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk‑in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Orientation and training provided on the job.

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co‑workers to process orders both over the phone and in person.

• Ability to add, subtract, multiply, and divide accurately and quickly (calculator may be used).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands for precise rapid movements.
• Ability to enter orders using a computer keyboard or touch screen.

• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
• In‑store temperatures ranging from 36° to 90° and above in some work areas.
• Sudden changes in temperature in work area and while outside.
• Fumes from food odors.
• Exposure to cornmeal dust.
• Cramped quarters including walk‑in cooler.
• Hot surfaces/tools from oven up to 500° or higher.
• Sharp edges and moving mechanical parts.

• Talking, hearing, and telephone operation.
• Near and mid‑range vision required for most in‑store tasks.
• Depth perception.
• Ability to differentiate between hot and cold surfaces.

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Including, but not limited to the following:

Most tasks are performed from a standing position. Walking surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36” and 4”.

For short distances for short durations.

Paperwork is normally completed in an office at a desk or table.

• Bulk product deliveries made twice a week or more and are unloaded by the team member using a hand truck.
• Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' × 1.5'.
• Cases are usually lifted from floor and stacked onto shelves up to 72” high.

• Large cans weighing 3 pounds 7 ounces are carried from the workstation to storage shelves.
• Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
• Trays of pizza dough are carried three at a time over short distances, weighing approximately 12 pounds per tray.

• Move trays placed on dollies.
• A stack of trays on a dolly approximately 24”‑30” requires a force of up to 7.5 pounds to push.
• Trays may also be pulled.

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

• Forward bending at waist necessary at the pizza assembly station.
• Toe room present, but workers unable to flex knees while standing at this station.
• Duration approximately 30‑45 seconds at one time,…