Community Support Coordinator - PD

## Community Support Coordinator - PDApplylocations:
Salinas, CAtime type:
Per Diem posted on:
Posted Yesterday job requisition :
SVH-103233
** It's fun to work in a company where people truly BELIEVE in what they're doing!
*** We're committed to bringing passion and customer focus to the business.*## ## Department:

Mobile Clinic The Community Support Coordinator drives the 40-foot Mobile Clinic to and from designated areas, sets up the clinic for service, maintains the unit, provides patient intake/registration, and serves as a support liaison to the community. This role will focus on prioritizing patient experience. The coordinator also provides non-clinical support to clinicians as needed. The coordinator must display excellent customer service by identifying and exceeding the needs of staff, patients, and community partners.
* Must be able to safely operate and drive a 40-foot vehicle to and from designated areas, complying with all motor vehicle codes and regulations.
* Must become familiar with vehicle operations - setting-up, operating, and preparing mobile clinic for use at designated sites.
* Fuels vehicle, fills water tanks, and wash as needed.
* Assists in maintaining the mobile clinic vehicle by overseeing preventative maintenance functions, including performing daily/weekly/monthly vehicle checks for damage, equipment failures, and safety issues.
* Coordinates repairs and maintenance with local mobile vehicle service centers.
* Performs physical labor related to the vehicle.
* Prepares the mobile clinic to receive patients and visitors.
* Provides patient intake/registration and provide outreach and engagement to people in the communities where the mobile clinic is providing services.
* Assist with patient referrals and patient follow-up calls.
* Provide non-clinical support as needed to clinicians.
* Supervises use of mobile  clinic at health fairs and other community events during evenings and weekends, as assigned.
* Displays a respectful, non-judgmental, and compassionate manner with patients and staff at all times.
* Demonstrates excellent customer service by identifying and exceeding needs of staff, patients, and community partners.
* Serves as on-site liaison to contacts at locations where the mobile clinic provides services.
* Provides a warm, friendly, and welcoming environment to patients and the community.
* Responsible for food distribution and tracking including submitting EFAP Reports to the Food Bank for Monterey County.
* Provide additional information regarding free relatable resources while engaging with the community.
* Recommend opportunities to improve the patient experience.
* Document patient testimonials through pictures, video, statements. Ensure that the release forms are understood and signed.
* Serves as a professional representative of SVH.
* Attends regularly scheduled staff meetings.
* Adheres to all HIPPA regulations.
* Performs other duties as assigned.
* Must be available to work occasional weekends based on departmental needs
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* Education:

** High School Diploma or GED required.
** Licensure:
** Current California Driver’s License required. Current BLS/Healthcare Provider status as per American Heart Association standards required. New hires/transfers have six (6) months to obtain.
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* Experience:

** Two (2) years’ experience in driving large vehicles required.
** Language:
** Bilingual – English/Spanish required.
** Essential Technical/Motor

Skills:

** This position requires physical and communication skills.
** Interpersonal

Skills:

** Ability to build strong community relationships.
** Pay Range:
** The hourly rate for this position is $38.17 - $47.71. The range displayed on this job posting reflects the target for new hire salaries for this position.
** Job Specifications:*
* ● Union:
Non-Affiliated### ###
●

Work Shift:

Variable### ###
● FTE: 0.0### ###
● Scheduled

Hours:

0
* If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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