Medical Assistant Coordinator: Bariatric Surgery Coordinator

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Full Time Clerical Salinas, CA, US

2 days ago Requisition

Salary Range: $26.00 To $30.00 Hourly

The Bariatric Surgery Coordinator provides comprehensive administrative and patient-coordination support to the bariatric physician and Registered Nurse (RN) throughout the bariatric surgery pathway. The Coordinator serves as a primary point of contact for patients and is responsible for tracking patient progress, coordinating follow-up, monitoring completion of required pathway activities, and helping patients remain on track toward surgical readiness.

The Bariatric Surgery Coordinator collaborates closely with the physician, RN, and multidisciplinary bariatric team to identify delays, barriers, or concerns and appropriately communicate and escalation issues to the RN or provider. The position reinforces established program expectations and patient education, supports timely completion of required appointments, testing, consultations, and other pathway requirements, and maintains accurate documentation within the electronic medical record (EMR).

Includes but not limited to the following:

• Perform all duties of a Medical Assistant. See Job Description.

• Contact patients following receipt of a bariatric surgery order to introduce the program, explain the pathway, and review outstanding requirements.
• Serve as a consistent point of contact for patients throughout the bariatric surgery pathway.
• Monitor and follow up with patients regarding upcoming and required appointments.
• Contact patients regarding incomplete or overdue laboratory testing, diagnostic studies, consultations, and other pathway requirements.
• Receive and appropriately respond to inbound patient calls and messages related to bariatric surgery questions, appointments, and pathway requirements.
• Provide support, clarification, and reinforcement of established program expectations and next steps.
• Identify barriers that may affect a patient's ability to progress through the pathway and communicate concerns to the RN or provider.

• Initiate the bariatric pathway/episode upon receipt of the patient contract or required program documentation.
• Maintain and update the patient's pathway, checklist, and episode to accurately reflect current status.
• Track completion of required laboratory testing, diagnostic studies, consultations, and clearances, including bariatric laboratory testing, A1C, ultrasound, cardiology, behavioral health/psychological evaluation, sleep study, and Registered Dietitian (RD) consultation, as applicable.
• Monitor completion of required support groups, exercise classes, and other program activities.
• Identify overdue, incomplete, or delayed pathway items and initiate appropriate follow-up.
• Monitor patient participation and progression through the applicable pathway or program portals.
• Communicate significant delays, barriers, changes in circumstances, or other concerns to the RN or provider for appropriate follow-up.

• Reinforce established patient education, program expectations, and pathway requirements as directed by the bariatric team.
• Review next steps with patients and provide reminders regarding required appointments, testing, classes, and other program activities.
• Support patient engagement and participation in the bariatric pathway.
• Direct clinical questions, symptoms, or concerns requiring clinical assessment or decision‑making to the appropriate RN or provider.