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IT Support Associate II

Job in Salinas, Monterey County, California, 93901, USA
Listing for: Amazon
Full Time position
Listed on 2026-08-11
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
Amazon seeks an IT Support Associate II to deliver customer-obsessed technical support across the Information Technology & Technical Support organization. You will provide Tier 2 support for employees, resolving hardware, OS, software, and connectivity issues while managing accounts and access across corporate systems. You'll use ticketing and monitoring tools, contribute to documentation and automation, and collaborate with engineering teams to drive root-cause fixes and continuous improvement.

This role suits a detail-oriented troubleshooter who thrives in a fast-moving, data-driven, and highly collaborative environment focused on innovation and operational excellence.
Position Requirements
10+ Years work experience
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