Outpatient Services Manager I​/Ii

Position: OUTPATIENT SERVICES MANAGER I/II
A Drug-Free Workplace

Invites your interest for the position of

Outpatient Services Manager I/II

$8,908 - $13,513 per Month

Open Until Filled

Priority Screening Date:
April 8, 2026

Exam #26/14N11/03CY

SUMMARY OF POSITION

The Health Department and Natividad Medical Center are recruiting to fill an Outpatient Services Manager I and Outpatient Services Manager II position.

HEALTH DEPARTMENT - CLINIC SERVICES BUREAU

The Health Department's Clinic Services Bureau is recruiting to fill an Outpatient Services Manager I position.

The Clinic Services Bureau operates twelve Federally Qualified Health Care (FQHC) clinics and provides care to the medically underserved population in Monterey County. The mission of the Bureau is to provide quality primary medical and dental care services for all residents of Monterey County regardless of the ability to pay. Monterey County Health Department clinics are in Salinas, Seaside, and Marina.

Under the direction of the Outpatient Services Manager II and the Outpatient Services Director, the Outpatient Services Manager I will be responsible for planning, organizing, and directing the operations of medical and dental outpatient clinics, including a mobile clinic. This position is responsible for the administration of professional contracts, financial management, staffing, and quality improvements. The position will supervise professional and paraprofessional staff.

NATIVIDAD MEDICAL CENTER

Natividad Medical Center is recruiting to fill an Outpatient Services Manager II position.

The Outpatient Services Manager II is responsible for the management of operational, administrative and support functions for the Specialty Clinic, which encompasses 20+ subspecialty services, 38 physicians, and multiple provider teams. This role ensures efficient clinic operations, alignment of facility, supply and regulatory readiness, quality of services, and strong collaboration with clinical leadership and health department clinic leaders.

This classification differs from the lower class of Outpatient Services Manager I in that the latter is responsible for overseeing one or more outpatient clinics, which together provide approximately 1,500 to 2,500 patient visits per month and employ 30 or fewer 30 staff persons.

The Eligible List established by this recruitment process will be used to fill current and future vacancies, both regular and temporary, as they arise.

This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level of the career series subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority in accordance with the Flexible Staffing Program and Guidelines.

* Supervise and direct the work of professional and paraprofessional staff to achieve optimum patient flow and cycle times appropriate for services; interview and select new employees; assure orientation and training for all new employees; monitor staff productivity; schedule work; coordinate reporting of payroll; establish standards and evaluate performance; implement employee disciplinary process as necessary; assure employee competencies and long-term development through regular performance audits and development plans

* Provide for fiscal program management, including assisting in implementing and managing grant funded programs, budgets or projects; providing input in the preparation of the annual budget for the clinics; ensuring compliance with Office of lnspector General (OIG) regulatory standards; maintaining data using clinic or hospital computer software, such as Ambulatory Payment Classification (APC) and financial services programs; identifying opportunities to improve financial systems and services for individual clinic units;

providing fiscal program and provider productivity reports; assuring that systems support seamless interface with acute and diagnostic services as patients move through Health Department or NMC services and systems of care

* Participate in development of services by assuring that any new providers who join the staff are appropriately supported and oriented to the site; assuring that growth opportunities are identified, serving as operations liaison for support services, network and community partners, as new programs are implemented; assuring that growth and improvement opportunities are identified and pursued across all sites; collaborating with appropriate entities or agencies as required

* Develop, recommend, implement and interpret new or revised policies, standards and procedures; monitor policies and procedures for compliance with Title 22 regulations and JCAHO standards

* Ensure quality program management through compliance with federal state and local regulations concerning health care, such as Title 22 of the California Code of Regulations and the Joint Commission on Accreditation of Health Organizations (JCAHO) guidelines; identification of…