Partner Relations Manager

Partner Relations Manager

EDMO is a thriving educational nonprofit that has been inspiring and empowering young minds since 2004. With a dedicated team of 30+ passionate full-time professionals and 400+ summer and school year staff, we have grown into a leading provider of out-of-school program providers.

Our award-winning summer camps and after-school programs have reached hundreds of thousands of children, making a significant impact in their lives. Over the years, EDMO has gained recognition for its innovative approach to STEAM (Science, Technology, Engineering, Arts, and Math) and SEL (Social and Emotional Learning) education, as well as its commitment to making learning engaging and accessible to all.

EDMO's growth trajectory has been impressive, with expansion into multiple regions and over 200 partnerships with school districts in Northern California. Our organization's commitment to quality programming and equitable access has been acknowledged through various accolades, including:

• Recipient of the 2020 NSLA Excellence in Summer Learning Award
• Voted "Best of the Bay" for 15 consecutive years
• Featured on CNN, ABC, TODAY, Common Sense Media, Wall Street Journal, NPR Forum, and more!

With a strong foundation and a clear vision for the future, EDMO continues to make a positive difference in the lives of children and communities. We envision a more connected world where all people feel confident on their journey toward self-discovery and cultivate a deep sense of responsibility.

Join our team and be part of an organization that is providing every child with the opportunity to cultivate curiosity, courage, and kindness!

The Partner Relations Manager is integral to our equity-centered, mission-aligned, co-design process with our district and community partners. The Partner Relations Manager builds, fosters, and maintains relationships with partners and acts as the main point of connection between the partner, field staff and remote team. They ensure that the partnership reaches its full potential and addresses equity challenges from multiple angles unique to the community.

They regularly lead evaluation processes to ensure partner, student and staff needs are met and that all stakeholders are satisfied with the services and programs provided by EDMO. This role serves as the connection between partners and EDMO internal departments in program infrastructure building. They advocate internally for additional support, training and systems needed in the field.

Additionally, the Partner Relations Manager interfaces with potential new partners/districts, community partners and agencies, as well as local high schools and higher learning institutions to create a holistic program design that leverages community strengths for the betterment of our students and staff. They actively participate in new partner acquisition activities.

This position also includes supervisory duties, managing the Senior Program Managers, synthesizing their insights into actionable, measurable program improvements, holding them accountable for their own relationships and job performance and providing guidance and support to ensure effective operations and partnership satisfaction.

• Partner Relationship Management
  • Develop long-term relationships with key stakeholders through attendance at regional events, attending school board meetings, and addressing partner concerns and complaints quickly and effectively.
  • Act as the primary point of contact for all district and community partners, maintaining regular communication to foster strong relationships and address any issues or concerns.
  • Understand the unique needs, goals and challenges of the partner and community and support program strategies that respond to those needs.
  • Partner with internal teams to ensure programs are aligned with partner expectations, student needs, staffing needs and EDMO's mission
  • Proactively identify partnership concerns, opportunities and risks and work collaboratively with the Partner Relations Director to address them.
  • Check in quarterly with relationships held by the Senior Program Managers (e.g. School Principals/Vice Principals at each location).
• Partnership Development
  • Develop and implement a clear vision and strategy around establishing and maintaining relationships with important and influential stakeholders in the partnership and local community.
  • Identify and outreach to community partners and agencies that can add value to the partnership (e.g. local musicians, presentations by police/fire departments, local trauma-informed trainers, high school clubs that can provide volunteers, Americorp senior volunteers, local community colleges, etc.)
  • Work with the internal EDMO team to create any new systems needed to support new community or district partnerships.
  • Lead outreach and district partner onboarding for assigned partnerships and regions.
  • Schedule, prepare, and lead regular, organized meetings with key partners or potential new partners.
• Program…