Partner Relations Manager

EDMO is a thriving educational nonprofit that has been inspiring and empowering young minds since 2004. With a dedicated team of 30+ full‑time professionals and 400+ seasonal staff, we are a leading provider of out‑of‑school programs, offering award‑winning summer camps and after‑school activities across Northern California.

• Partner Relationship Management
  • Develop long‑term relationships with key stakeholders at district and community level.
  • Serve as the primary point of contact for district and community partners, maintaining regular communication.
  • Align program delivery with partner expectations, student needs, and EDMO’s mission.
  • Identify partnership concerns, opportunities, and risks; collaborate with the Partner Relations Director to address them.
  • Check in quarterly with relationships managed by Senior Program Managers.
• Partnership Development
  • Implement a clear vision and strategy for establishing and maintaining relationships with stakeholders.
  • Identify and outreach to community partners who can add value to the partnership.
  • Work with the EDMO team to create new systems needed to support new community or district partnerships.
  • Lead outreach and onboarding for assigned partnerships and regions.
  • Schedule, prepare, and lead regular, organized meetings with key partners or potential new partners.
• Program Operation and Management
  • Ensure programs include all aspects of the agreed scope of work and co‑create implementation plans.
  • Offer onsite support to Senior Program Managers overseeing day‑to‑day operations.
  • Gather feedback from partners, field staff, families, and internal stakeholders to identify trends and improvement opportunities.
  • Conduct mandatory daily visits to program sites to check on operations and metrics.
  • Use creative problem‑solving skills to develop relevant and timely program solutions.
  • Advise partners on profitable and efficient program delivery options.
• Supervisory Responsibilities
  • Supervise, coach, and support Senior Program Managers to ensure effective operations and partnership satisfaction.
  • Lead performance review cycles and hold managers accountable for operations, compliance, and communication.
  • Create and manage site training schedules and training content agendas.
  • Oversee and manage site spending, labor costs, and vendor contracts.
• Project Management
  • Lead project management duties for each partnership, outlining deliverables and holding all parties accountable.
  • Facilitate information flow between partners and internal teams.
• Performance Monitoring and Improvement
  • Monitor and evaluate the success of partnership initiatives, making data‑driven recommendations for growth.
  • Conduct regularly scheduled partnership reviews and create actionable plans.
• Revenue Generation
  • Communicate partners’ interests and needs to internal leaders to convert them into future revenue streams.
  • Inform partners of additional or future programs/services under consideration.
• Collaboration and Communication
  • Collaborate with cross‑functional teams to drive partnership initiatives and negotiate agreements.
  • Inform internal teams of outcomes from reviews and adjust accordingly.
• Other Duties
  • Any other duties as assigned.

• Bachelor’s degree in Business, Marketing, Communications, or a related discipline.
• Four years of experience in a similar role; two years in a supervisory capacity preferred.
• Strong negotiation, communication, and interpersonal skills.
• Proven partner/client relations management background.
• Experience negotiating agreements and contracts with partners.
• Ability to collaborate across departments and guide Senior Program Managers in a mission‑aligned manner.
• Experience in an education‑related field is a plus.
• Proficiency in Google, Slack, Monday, and similar systems.
• Customer‑oriented mindset with the ability to think like a partner.

• Inclusive, supportive, and growth‑oriented workplace culture.
• Diverse workforce fostering collaboration.
• New hire welcome package.
• Health benefits:
  
  Medical, Dental, Vision, Life, AD&D.
• Paid Time Off and holiday pay (13 federal holidays plus winter holidays).
• 401(k) with match, immediate vesting upon contribution.
• Pretax Health and dependent care flex plans.
• Employee Assistance Programs, discounts on wellness and pet insurance.
• Learning and development opportunities.
• Compensation: $83,000–$85,000 per year, commensurate with experience and location.

• Position is in person in the Salinas Valley area; requires daily travel to partner sites, school districts, and program locations.
• Work up to five days a week in the district office or a school site.
• Prolonged periods of sitting, standing, and moving around with kids.
• Occasional lifting up to 25 pounds to a height of 3–4 feet.
• Participation in virtual meetings.