Disease- Care Coordinator - Stroke

Responsibilities

Under the supervision of the Director of Quality and Patient Safety, the Disease‑Specific Care Coordinator functions as an expert nurse in the disease‑specific field, serving as a resource for nursing staff and patient care, a consultant, researcher, and outcomes‑focused specialist. The Coordinator is responsible for providing coordination and oversight for the assigned hospital’s disease‑specific program, focusing on current treatment, prevention, education to improve quality of patient care.

The Coordinator will drive current certification through performance improvement activities and standard compliance, regularly performing tasks to ensure efficient operations of all aspects of the disease‑specific program. He/she serves as a liaison between quality improvement, nursing and medical staff, reports and presents accurate quality information both internally and externally, and ensures site compliance by reviewing source documentation, case report forms and data reports for accuracy and timely submission.

The Coordinator leads, plans, organizes and evaluates the timely, effective and efficient function of the program data and standards, collaborates in the implementation of multidisciplinary standards for patients with disease‑specific care, and promotes effective control mechanisms to ensure a safe physical environment. The Coordinator collaborates in planning, implementing, and evaluating department activities, applies knowledge of PI practice and theory to assure professional competency, and ensures evidence‑based care.

He/she acts as a role model, preceptor of staff, ensures consistent application of hospital policies and procedures, fosters teamwork, and promotes staff education and professional development. The Coordinator serves as a clinical resource, provides in‑services, advises management on training needs, and acts as a liaison to medical staff for continuity and congruity of hospital services. The Coordinator facilitates and coordinates program development to maintain Joint Commission disease‑specific certification or accreditation by other agencies, applies quality improvement processes, develops new technology or changes in disease‑specific care practices, and assists with programs to support patients and families.

He/she participates in quality and performance improvements, develops educational material for patients, families, and staff, initiates ongoing review of policies and protocols, writes new policies, and promotes quality performance improvement programs by collecting, analyzing and presenting disease‑specific certification program data. The Coordinator is a resource/liaison for staff, trains data entry personnel, designs, tests, documents and maintains audit processes, mentors staff in evidence‑based outcomes, and maintains data security and confidentiality.

He/she attends committees related to the program, provides timely reports, communicates patient‑related clinical issues, and maintains an active role in outcome data management. The Coordinator reviews case files for untoward patient outcomes, clarifies customer expectations, reviews committee case referrals, develops effective training programs, promotes professional development, facilitates training and orientation, conducts community‑based training, and collaborates on educational needs. The Coordinator stays abreast of regulatory updates, maintains knowledge of public reporting initiatives, and state and federal legislation, and serves as a liaison for patient outcome data to improve care.

He/she collaborates with physicians, staff, and regulatory and education personnel to develop and maintain a comprehensive disease‑specific care certification program, reviews operational information, ensures systems to monitor and revise procedures, and works closely with the Medical Director to develop an ongoing certification database. The Coordinator develops community and referral systems, oversees education events in partnership with national organizations, and organizes disease‑specific screenings and programs.