Retail Fragrances Sales Associate, Salinas Northridge - Part Time

Job Overview

As a Fragrance Sales Associate at Macy's, you will create a warm, welcoming environment through genuine hospitality and exceptional customer service. You will engage customers with personalized fragrance recommendations that reflect their style, mood, and preferences, demonstrate and sell a wide range of fragrances and related beauty products, and educate customers on notes, layering techniques, and usage. You will contribute to a seamless shopping experience by fostering meaningful connections, anticipating needs, and delivering service with care.

• Begin each day energized and ready to make an impact: greet teammates, maintain sales floor cleanliness and readiness.
• Review sales goals, learn about new arrivals and top-selling items, and stay up‑to‑date on current trends and promotions.
• Focus on the customer: offer a warm welcome, make eye contact, and create friendly, personal conversations to build customer relationships.
• Maintain a shoppable space by merchandising new receipts, processing damages and testers, returning selected merchandise to vendors, updating signs and pricing, and supporting merchandise moves.
• Finish strong by sharing loyalty program benefits, ensuring customers have all they need, and ending with a sincere thank‑you, walking the package around and using the customer's name.
• Support one another with honesty, care, and collaboration to provide excellent service to customers and communities.
• Strive for excellence by improving daily, taking pride in work, achieving sales goals, and learning from each other to deliver store results.

• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Strong communication skills with customers, co‑workers, and supervisors.
• Ability to read and understand employment policies and safety rules/procedures in English.
• Demonstrate warmth and expertise by acknowledging customers promptly, assessing preferences, demonstrating fragrances, and offering tailored product recommendations.
• Drive sales and loyalty using clienteling tools, build lasting relationships, promote new launches and events, and collaborate across the beauty team.
• Maintain a polished and efficient environment through accurate merchandising, inventory upkeep, hygiene and compliance standards, and effective use of point‑of‑sale and mobile selling technology.
• Comfortable communicating and collaborating with customers and colleagues.
• Use point‑of‑sale technology and digital tools to streamline transactions and enhance the shopping experience.
• Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits.
• Meet and surpass daily sales goals by delivering exceptional service.
• At least 1 year of customer service or selling experience required.
• Strong customer‑service or sales experience in a retail environment preferred.

• Position requires talking, lifting, constant moving, standing, and reaching with arms and hands.
• Standing for at least two consecutive hours, lifting at least 25 lbs, stooping, kneeling, crouching, climbing ladders, and reaching above eye level.
• Requires close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology such as handheld equipment, cash register, and ability to process register transactions.

• Competitive pay and benefits, including health, vision, and dental coverage.
• 401(k) match to invest in your future.
• Paid time off and eight paid holidays.
• Continuous learning and leadership development opportunities.
• Employee assistance program with mental health counseling and legal/financial advice.
• Merchandise discounts and performance‑based incentives.
• Annual merit review.

Full menu of benefits offerings ()

In addition to hourly rate, may receive 3% - 3% on commission eligible net sales.

This position may be eligible for performance‑based incentives or bonuses. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time.

Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.