Sales Associate PT - Salinas Center

Job Summary

Perform related duties supporting the operation of retail store locations. Serve donors and customers in various ways, ensuring a safe and welcoming environment. Provide outstanding customer service to promote store sales and achieve store goals.

• Greet donors and customers when they enter the store location and/or attached donation site. Offer assistance and suggestions to customers when making product selections.
• Become trained in cash handling and using the store cash register system. Utilize training to complete customer transactions accurately while following all related procedures.
• Assist with store opening/closing procedures.
• Merchandise inventory on the sales floor, following defined procedures. Straighten and/or rearrange merchandise to increase customer appeal and ensure a neat and safe work environment.
• Assist with stock rotation and markdowns as directed by the Store Manager or designee.
• Prepare store donations and rotated merchandise for transfer to the central processing plant.
• Communicate problems, complaints, potential theft, and/or safety issues to the Store Manager or designee.

• May perform donor services such as taking donations, documenting donation information, and communicating with donors.
• Will perform duties related to daily sanitizing of store and donation locations.
• May perform minor janitorial duties as required/assigned.
• Store associates may need to perform related duties not listed on this job description.

• Education:
  
  High school diploma or equivalent (preferred).
• Experience:
  
  None required; previous sales experience preferred.
• Knowledge:
  Basic math ability; familiarity with Goodwill Central Coast’s mission, general company, and retail policies (learnable on the job); familiarity with electronic cash registers.
• Skills & Aptitudes:
  • Basic oral and written English communication; basic Spanish desirable.
  • Self‑control, effective interaction with the public, cooperation with co‑workers.
  • Tactfully explain decisions and present information clearly regarding store policies.
  • Learn cash register operation, related paperwork, opening/closing procedures.
  • Understand and follow directions and procedures.
  • Coordinate eye/hand/foot movement to safely move merchandise.
  • Operate cash register quickly; perform repetitive and varied duties without loss of composure.
  • Demonstrate satisfactory attendance and adhere to safe work practices; report safety hazards promptly.
• Emotional Effort:
  Job involves some emotional effort; recurring deadlines require little or no overtime; routine environment with periods of high activity/demand.

• Material handling equipment: carts, hand trucks, dollies, and racks.
• Typical retail store equipment.
• Cash register, computer‑based system, and other related automated tools.
• Cash counting equipment.

• Standing consistently 71‑100% of the time.
• Walking consistently 71‑100% of the time.
• Carrying