Xfinity Retail Sales Consultant

Join Comcast Xfinity as a retail sales associate.

$24.94+ Hourly (Base Pay $17.25 + Targeted Commission). Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career.

We are innovators and leaders—crafting outstanding entertainment experiences for millions and taking extraordinary care of our customers.

• Engage customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Provide outstanding customer service with all customer interactions.
• Meet or exceed sales targets and enhance customer satisfaction through diligent follow‑up and service excellence.
• Help customers interpret and clarify their account statements and pay their bills in the store.
• Answer any questions customers have on current or new services, make changes to account data, upgrade levels of service, and process all general service requests.
• Act as brand ambassador to promote Comcast/Xfinity products.
• Provide expert‑level understanding and passion around technology, especially around Comcast products and services.
• Maintain detailed sales product knowledge, including competitive information.
• Contribute to a fun and competitive environment—connecting our products and services to our customers’ everyday lifestyles.
• Adhere to retail operational policies and procedures, ensuring a consistent and professional store environment.

• High School Diploma or equivalent.
• Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes and move around the store constantly.

• Day‑One benefits:
  Medical, Dental, and Vision coverage.
• Comcast Xfinity courtesy services in service areas.
• Discount tickets to Universal Resorts.
• Paid parental leave.
• Tuition reimbursement up to $8,000 for full‑time employees.
• Paid time off and 401(k) savings plan—up to 6% dollar‑to‑dollar matching.
• Additional benefits available.

• Customer‑Focused
• Workplace Organization
• Persuasion
• Teamwork
• Technical Knowledge
• Self‑Motivation
• Communication
• Resilience
• Critical Thinking & Problem Solving
• Professional Integrity

Base Pay: $17.25 per hour. Total Target Compensation: $24.94 per hour.

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve sales targets.

High School Diploma / GED.

2-5 Years.

Comcast is an EOE/Veterans/Disabled/LGBT employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.