Healthcare Concierge & Support Specialist
Job in
Salisbury, Wicomico County, Maryland, 21801, USA
Listed on 2026-07-07
Listing for:
Alight Solutions
Full Time
position Listed on 2026-07-07
Job specializations:
-
Customer Service/HelpDesk
-
Healthcare
Job Description & How to Apply Below
Alight Solutions is seeking a Concierge Ally based in Maryland to provide compassionate healthcare support through inbound calls. The ideal candidate will excel in customer service, effectively communicate, and facilitate participant engagement with clinical services.
Responsibilities include building rapport with participants, conducting surveys for service evaluation, and ensuring a positive healthcare experience. Candidates must have at least 2 years of relevant telephonic customer service experience.
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