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Customer-First Service Advisor | Award-Winning Shop
Job in
Salisbury, Wicomico County, Maryland, 21801, USA
Listed on 2026-07-30
Listing for:
Pohanka of Salisbury
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Pohanka Ford in Salisbury, MD is seeking a Service Advisor to greet customers, gather vehicle information, and translate service needs into cost estimates. The role emphasizes delivering a positive customer experience in a clean, safe shop environment.
The Service Advisor will communicate clearly, report symptoms, prepare labor and parts estimates, and follow up on progress while ensuring invoices match work performed.
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