Senior Manager, Sales Enablement

Location

San Francisco, CA - Hybrid;
New York, NY - Remote

Full time

Hybrid

Go to Market Sales

• San Francisco, CA $153K – $219K offers equity, offers bonus

Harmonic Security lets teams adopt AI tools safely by protecting sensitive data in real time with minimal effort. It gives enterprises full control and stops leaks so that their teams can innovate confidently.

We are led by cybersecurity experts and backed by top investors including N47, Ten Eleven Ventures, and In-Q-Tel.

We have achieved early traction and product-market fit with a world-class team, and we are now focused on building a category-defining company. This is your opportunity to join us early and shape not just a product, but a category.

How We Work: AI-First by Design

Harmonic exists to help enterprises adopt AI safely and  hold ourselves to the same standard. Everyone at Harmonic actively uses AI tools to do their best work, from research and writing to building processes and automating workflows. We expect every new hire to bring curiosity about AI and a willingness to use it to work smarter, faster, and more creatively. For some roles, that means tinkering and staying open to new tools.

For others, it means building entirely new systems with AI at the core. We'll be clear about what we expect for each role, and we'll give you the tools and support to get there.

Reporting to the VP of GTM Strategy and Operations, you will join as our foundational Senior Manager, Sales Enablement to architect the function from the ground up. In this role, AI isn't an experiment; it is your default operating system to accelerate content creation, personalize at scale, and measure performance with precision. You will lead the strategy behind our playbooks, training, and demo narratives, ensuring our Account Executives, Solution Architects, and Partners deliver a unified, high-impact story that directly increases pipeline velocity and deal conversion across the GTM organization.

• Build the Enablement Function:
  Design and launch Harmonic’s end-to-end enablement framework, including onboarding, playbooks, and certification programs.
• Partner with Product and Solutions Engineering to translate product specs into digestible, field-ready assets.
• Deploy AI tools to generate, update, and personalize enablement content at a pace that keeps up with rapid product evolution.
• Use AI to build personalized learning paths for each rep based on role, tenure, deal history, and skill gaps, moving away from one-size-fits-all training programs.
• Automate assessment scoring, certification tracking, and readiness signals so managers get real-time visibility into rep preparedness without manual reporting overhead.
• Implement and manage LMS and CMS systems for delivering, maintaining, and measuring enablement programs.
• Own end-to-end field readiness for every product launch and strategic initiatives.
• Use AI tools to rapidly generate launch-ready training content, talk tracks, and rep-facing materials, cutting time-to-field from weeks to days.
• Leverage conversation intelligence (Gong) and AI-driven coaching tools to surface performance patterns, flag skill gaps, and deliver targeted coaching recommendations automatically.
• Partner with frontline managers on skills gap identification and targeted intervention programs. Implement regular coaching cadence and accelerate learning pace for sellers.
• Build AI-assisted feedback loops that capture what is and is not working in the field and surface that signal to Product and GTM leadership in near real-time.
• Maintain a continuously updated competitive intelligence layer using AI with CRM data, call recordings, and market signals.
• Develop the “partner-in-a-box” toolkit with co-sell playbooks, partner decks, and certification content.
• Ensure partners have the technical depth and messaging consistency needed to represent Harmonic effectively.

• Harmonic's GTM teams (AEs, SAs, Partners) are AI-enabled with access to relevant, near real-time information to move fast, stay confident, consistent, and effective in positioning our platform.
• Ramp time for new hires…