System Engineer

Reflexive Concepts is seeking a skilled System Engineer I to join our team!

We are looking for a System Engineer candidate with experience and interest in actively interacting with users to translate their experience with our technology stack into actionable work items.

• Document user operations using front-end tools to assist in test plan development
• Assist documenting the architecture, dataflows and workflows that make up a complex technology solution
• Actively perform outreach for issues reported via our service desk to ensure clarity and completeness
• Actively perform outreach to ensure solutions (i.e., bug fixes, enhancements, etc.) meet customer needs
• Assist Dev Ops team with updating and maintaining System Health & Status tools
• Assist monitoring the health of the system during duty hours
• Maintain existing architecture documentation by working with team leads to understand impact of work in progress
• Assist the team in identifying risks and mitigations
• Assist TTO Lead with weekly status reporting
• Assist team leads with Sprint activities: planning, ticket maintenance, retrospective
• Assist team leads with or lead documenting release notes

• Seven (7) years’ experience as a SE in programs and contracts of similar scope, type and complexity
• Bachelor’s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university
  • Five (5) years of additional SE experience may be substituted for a bachelor’s degree