General Manager

Founded in San Francisco in 2011, The Apothecarium began as a patient-focused medical dispensary and has grown into a trusted, award-winning cannabis retail brand with locations across California, Pennsylvania, Maryland, and New Jersey.

We0;re known for our modern, welcoming spaces, emphasis on education, and unmatched customer service. Whether you re new to cannabis or a seasoned consumer, our highly trained cannabis associates are here to provide personalized, one-on-one consultations to help you find the products that best meet your needs.

We don0;t just sell cannabis we create experiences that promote wellness, build trust, and enrich lives. Come see why so many patients and customers choose The Apothecarium as their go-to destination for cannabis.

Our next General Manager (GM) is responsible for effective performance management and execution of retail operations including merchandising, staffing, and patient order fulfillment processes. The GM works closely with the Assistant General Managers to drive successful business management and financial performance of the dispensary.

• Hire, train, schedule and manage staff at all the dispensariesdispensaryto achieve established standards,salesand profitobjectivesas well as customer satisfaction. Ensure that all deadlines are met and take accountability for completion.
• Drive a culture of positive employee engagement with a strong focus on inclusion& diversity.
• Mentors, coaches, motivates, anddevelopsthe team through performance succession planning to ensure company’sculture and expectations are exceeded andsupportsemployee growth.
• Ensure effective team communication occurs by hosting monthly dispensary staff meetings,maintaining an open-door policy, and welcoming patient feedback.
• Actively manage inventory, recalls, returns, and pricing to meet cost and sales targets.
• Effectively manage cash controls and financial reporting. Ensure check register, cash outs, bank logs,inventory and deposits areaccurateand executed according to TerrAscend’sstandards.
• Effectively manage service labor, scheduling, and payroll budget.
• Perform business management operations and analyses such as P&L; develop and review KPI reports for dispensaries tomonitoropportunities and challenges with a goal to maximize revenues and profits.
• Proactivelymonitordispensary profit and loss and develop effective mitigation between actual performance and company budget and projections. Work with managementteamto develop insight asfor business decisions.
• Maintain a general awareness of cannabis and retail trends to help create innovative and adaptive strategies. Work closely with grower-processors to understand and learn about their products.
• Work with the Director of each Dispensary to meet all regulatory requirements. Correct all violations with a sense of urgency.
• Work with
  
  TerrAscend’scorporate teams (HR, Finance, Marketing, etc.) to ensure standards are met.
• Oversee all complicacy regulations, safety measures, security issues, and legal matters.
• Partner with Director of Education and Medical Professional to ensure team cohesion,promotesRPh’s feedback, andparticipatesin medical professional quarterly check-ins.
• Promote open feedback from retail staff, medical professional team, and marketing department.
• Bean expert leadin seed-to-sale tracking system, POS System, LEAF TRADE, and Ecommplatform.
• Must be available to work weekends, holidays, and overtime as needed.
• Other duties as assigned.

• Minimum of five (5) years of management experience in retail, restaurant, food, or other service industry with responsibility for financial results
• Cannabis experience highly preferred
• Excellent leadership and coaching skills; empathy and understanding of your team;…