Overnight Stocking Coach

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates touring stores and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology and business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and to communicate business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBW service model. Manages and supports customer service initiatives such as community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved, developing and implementing action plans to correct deficiencies, and providing process improvement leadership to ensure a high‑quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating profit/loss statements, managing and assisting in budgeting, forecasting, and controlling expenses, ensuring they are indexed to sales, monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved.

Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring; assigns duties, sets clear expectations, provides associate recognition, communicates expectations consistently and effectively, and promotes a belonging mindset in the workplace while recruiting and developing qualified associates to meet staffing needs and achieve company growth potential. Coordinates, completes, and oversees job‑related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability, measuring progress, addressing improvement opportunities, demonstrating adaptability, and promoting continuous learning.

Ensures compliance with company policies and procedures, supports company mission, values, and standards of ethics and integrity, implements related action plans, utilizes and supports the Open Door Policy, and provides direction on applying these in executing business processes and practices. Builds high‑performing teams, embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, and creates opportunities for all associates to thrive and perform.

Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence. Attracts and retains the best talent, empowers and develops talent, and recognizes others’ contributions and accomplishments. Act with integrity: maintains and promotes the highest standards of integrity, ethics, and compliance; models Walmart values to support and foster our culture; holds oneself and others accountable;

supports Walmart’s goal of becoming a regenerative company by positively impacting associates, customers, members, and the world around. Serves our customers and members by delivering results while putting the customer first, considering how, where, and when customers shop, and applying the EDLP and EDLC business models to all plans. Makes decisions based on data insights and analysis, balances short‑ and long‑term priorities, and considers customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.

Strives for excellence by displaying curiosity, a desire to learn, taking calculated risks, demonstrating courage and resilience, encouraging learning from mistakes, driving continuous improvements, adopting and encouraging new technologies and skills, and supporting others through change.

At Walmart, we offer competitive…