Technician, Field Svc - Salisbury​/Easton, MD area

Field Service Technician – Responsibilities

• Reporting product failure trends and serviceability issues to management with necessary documentation.
• Meeting customer demands by providing efficient, responsive, and accurate field/​shop/on‑site maintenance.
• Properly maintaining all technical information, field service reports, expense reports, and Canon property assigned.
• Showcasing strong customer communication and satisfaction skills.
• Maintaining the performance of assigned machines.
• Facilitating performance at a level which helps to achieve the branch/district’s overall metric targets.

• High School diploma or equivalent experience required.
• Basic understanding of internet environments and ability to successfully complete the 120‑day introductory period and the PDIF (Printing and Digital Imaging Foundations) new‑hire class.
• Requirement to travel (valid driver’s license and acceptable driving record necessary).
• Required to obtain security and/or other clearances required by customers to enter customers’ premises.
• Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling).

Base salary range: $19.00‑26.50 hourly. Eligible for a transportation allowance.

Benefits include medical, dental, vision, 401(k) savings plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and more.

You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.