Operations Assistant

Job Details

Job Location:

Salisbury, NC 28144

Position Type:
Full Time

The Clinic Operations Assistant delivers comprehensive administrative, facility, and compliance support to ensure smooth daily operations. Reporting directly to the Director of Operations, this role acts as a vital coordinator, balancing general maintenance, vendor management, and strict OSHA safety compliance with daily clinic scheduling. The ideal candidate is a highly organized, detail-oriented problem solver who thrives in a dynamic medical environment and is dedicated to keeping clinic infrastructure running seamlessly to support our patient care teams.

• Facility Maintenance:
  Perform minor clinic repairs, conduct routine safety checks, and serve as the primary point of contact for external service vendors.
• Compliance & Safety:
  Maintain rigorous OSHA compliance, manage workplace safety documentation, and ensure a secure environment for staff and patients.
• Administrative Operations:
  Manage clinic schedules, coordinate calendars, and maintain accurate operational records and databases.
• Systems & Data Management:
  Utilize MS Office and EMR systems daily to streamline workflows, enter data, and process clinic documentation.
• Communications:
  Answer and route phone calls or digital inquiries professionally, and assist with internal communications and team coordination.
• Supply & Financial Tracking:
  Monitor clinic inventory, track equipment needs, and assist with basic finance documentation, including invoice processing and purchase requests.
• Team Support:
  Assist with staff onboarding logistics, training coordination, and event planning as assigned.
• Process Improvement:
  Identify opportunities to optimize clinic administrative processes and operational efficiency.

• Adult, Geriatric, and Family/Visitors
• Physicians and Team Members
• Social Work Team and Community Agencies

• Education:
  
  High school diploma or equivalent required.
• Experience:
  
  At least 1 year of experience in clinic operations, administrative support, or facility coordination.
• Technical
  
  Skills:
  
  Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) and Electronic Medical Records (EMR) software.
• Language:
  Fluent in English (written and verbal).

• Associate or Bachelor's degree in Business Administration, Healthcare Administration, or a related field.
• Prior experience managing vendor relationships and handling basic facility upkeep.
• Familiarity with healthcare compliance, workplace safety standards, or OSHA regulations.