Manager Tech Workforce Management

Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office location is Salisbury, NC.

Applicants must be currently authorized to work in the United States on a full-time basis.

• Ensure appropriate sourcing mix between full‑time staff, contractors, and consulting services aligned to enterprise strategy and budget.
• Partner with Procurement and Vendor Management to optimize cost, delivery quality, and contract compliance.
• Lead multi‑year technology workforce planning in partnership with Technology, Finance, and HR.
• Forecast workforce demand and supply across skills, teams, and platforms to ensure capability alignment with strategic plans.
• Identify talent gaps, future skill needs, and resourcing risks; provide data‑driven recommendations to senior leadership.
• Support organizational design changes and transformation efforts through workforce modeling and analytics.
• Oversee resource allocation processes to ensure optimal utilization of both internal and external talent.
• Lead workforce optimization initiatives that enhance productivity, reduce gaps, and improve cost efficiency.
• Establish capacity planning models, reporting, and tools to support operational decision making.
• Monitor utilization trends, skills inventories, and project demand to influence staffing strategies.
• Ensure alignment of workforce plans with enterprise strategy, financial constraints, and portfolio priorities.

• Bachelor's degree in Business, Human Resources, Technology Management, Finance, Operations, or related field.
• 10+ years of experience in workforce planning, resource management, vendor/third‑party management, or technology operations.
• Experience leading workforce planning or resource management in a large technology organization.
• Strong understanding of technology delivery models (Agile, Dev Ops, product‑centric) and their workforce implications.
• Demonstrated ability to interpret workforce and financial data to inform strategic decisions.
• Strong communication, executive presentation, and stakeholder management skills.
• Proven ability to influence senior leadership and build cross‑functional alignment.

• Master's degree in Business Administration, Technology Management, HR Management, or related discipline.
• Certifications in workforce planning, resource management, project/portfolio management (e.g., PMP, PfMP, SAFe).
• Experience with workforce modeling tools, resource management platforms, or BI systems.
• Background in vendor management, contracting, or large‑scale technology transformation.
• Strong analytical and financial acumen, including understanding of labor cost structures and sourcing economics.

$,440