Patient Services Coordinator III

Patient Services Coordinator III

Responsible for timely and accurate recording of patient demographics, insurance information, patient charges, and collections. Schedule patient appointments accurately. Cross‑training required in multiple administrative support functions.

Come join a remarkable team where quality care meets quality service, in every dimension, every time.

8:00am-5:00pm, Monday-Friday

Heart and Vascular Institute - Salisbury

401 Mocksville Ave, Salisbury, NC 28144

• Updating patient demographic information
• Posting charges, copays, and scheduling patient appointments
• Patient calls, customer service
• Administrative tasks

• Education:
  
  High School Diploma or GED, required.
• Experience:
  
  One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience.
• Additional skills required:
  Knowledge of medical office software for updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills and ability to work with changing priorities. Requires excellent organizational, problem‑solving and critical‑thinking skills. Able to interact with individuals of all cultures and levels of authority. Must maintain confidentiality and function as part of a team. Possess initiative.
  
  Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity with coding requirements for practice specialty.
• Additional skills preferred:
  Proficient in use of all computer software utilized in practice.

Responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross‑training required in multiple administrative support functions.