Cycle Management Analyst

The Life Cycle Management (LCM) Analyst supports the implementation of the Life Cycle Management team, with the primary goal of gathering and analyzing asset data, determining End of Life, End of Support and Technical debt. Partners with IT Asset Management, in the analysis and validation of LCM/CMBD data to determine LCM Roadmap. Works closely with Infrastructure and Solutions Delivery teams quarterly to review LCM investment recommendations.

• Analyze and research asset data
• Identify Lifecycle Phase, Technical Debt and investment priorities
• Develop Technical Debt Roadmap
• Identify benefits and risks
• Socialize Life Cycle Management program/strategy to IT/Business leadership
• Ensure that the functions are performed in accordance to established policies and procedures
• Provide regular reporting to leadership
• Identify, resolve and elevate issues as needed

• 5+ years of experience working in large, enterprise organizations
• Strong Leadership and Organizational skills
• Relationship skills to build partnerships and foster collaboration
• Ability to multi-task and determine priorities
• Strategic thinking
• Analytical mindset, statistics experience
• Communications skills with ability to engage Executive Leadership
• Develop presentations/briefings and deliver to executive leadership
• Data analysis skills, ability to process and collate large amounts of information
• Ability to arrange data and display it in an easy-to-read format

IT experience in Retail environment

• Experience working with technology such as IT hardware, software, operating systems, databases, applications
• Strong skills with MS Office Suite (Excel, PowerPoint)
• Familiarity with CMDBs
• Service Now tool experience preferred or demonstrated work experience with other like industry tool suites
• Excellent technical, diagnostic and troubleshooting skills