Director , SAP Technology Lead - Merchandising

Introduction

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

The Director, SAP Technology Lead - Merchandising serves as the senior authority for SAP merchandising solutions and plays a pivotal role in delivering ADUSA's Retail Spine ERP transformation. This position is responsible for leading the end-to-end design, delivery, implementation, and ongoing support of core merchandising capabilities, including article and master data management, assortment and listing, pricing and promotions, vendor funding, allocation, and margin optimization using SAP S/4

HANA Retail and associated platforms such as SAP CAR and integrated planning and analytics solutions. A critical aspect of this role is ensuring seamless integration across merchandising, finance, supply chain, store operations, and digital commerce platforms to enable accurate pricing execution, promotional effectiveness, real-time inventory visibility, and enterprise-wide margin transparency.

The Director ensures that merchandising solutions are scalable, high-performing, and commercially aligned to drive measurable business outcomes. In close partnership with merchandising and finance leadership, this role mobilizes IT teams and System Integrator partners to deliver fit‑to‑standard, clean‑core aligned solutions that support long‑term agility and innovation that are aligned with ADUSA's long‑term roadmap.

This leader shapes enterprise merchandising technology standards, drives cross‑workstream alignment, and ensures disciplined execution across all phases of the transformation lifecycle. With an AI‑ and analytics‑first mindset, the Director enables data‑driven decision‑making, optimized pricing and promotion strategies, and automation across merchandising processes to maximize revenue, margin, and operational efficiency.

The ideal candidate brings deep expertise in SAP S/4

HANA Retail merchandising capabilities, strong executive leadership skills, and a proven track record delivering large‑scale ERP transformations in complex, high‑volume retail environments.

Applicants must be currently authorized to work in the United States on a full‑time basis. Our flexible/hybrid work schedule includes 3 in‑person days at one of our Salisbury, NC location and 2 remote days.

• Provide strategic leadership and ownership of SAP Retail delivery on RISE with SAP S/4
  
  HANA Cloud, from Fit‑to‑Standard design through deployment, stabilization and post go‑live support.
• Act as the technical authority for SAP Order Management, SAP CAR, and availability/pricing services and Clean Core and SAP Best Practices, ensuring solutions are cloud‑compliant, upgrade‑safe, and aligned to SAP and retail standards.
• Partner with the Business counterpart to translate business strategy into scalable SAP functional and technical designs, governance models, and operating standards.
• Lead solution architecture and cross‑functional integration decisions, ensuring SAP capabilities evolve with operational needs and remain aligned to enterprise in‑store and ecommerce strategy.
• Develop integrations with non‑SAP solutions to deliver required business outcomes.
• Deliver automations through AI and other strategic solutions to optimize business processes.
• Design and deliver the data foundation to support the operational and reporting needs required by the business.

• Own delivery outcomes across the System Integrator and SAP RISE ecosystem, holding all partners accountable for scope execution, solution quality, and business results.
• Establish and enforce design governance, architecture standards, and release controls, ensuring solutions align with Clean Core principles, RISE service boundaries, and enterprise cloud operating models.
• Drive…