Systems Administrator IV

Category/Area of Expertise: IT & Technology

Job Requisition: 485743

Address: USA-NC-Salisbury-2110 Executive Drive

Store Code: Infrastructure - Hosting (5118669)

The Platform Administrator IV is a senior practitioner who leads complex platform changes, optimizes performance, and advances automation. The role partners with engineering and product teams to sustain high availability and consistent service quality.

Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations are Salisbury, NC & Quincy, MA.

Applicants must be currently authorized to work in the United States on a full-time basis.

• Lead cluster upgrades, node pool changes, ingress/egress updates, and policy rollouts.
• Optimize resource utilization and platform reliability via tuning, quotas, and autoscaling.
• Automate provisioning, configuration, and compliance checks with IaC and Git Ops.
• Implement secrets management, RBAC, and image/security controls aligned to enterprise standards.
• Resolve advanced incidents and mentor junior teammates on troubleshooting and RCAs.
• Maintain high quality documentation, diagrams, SOPs, and CMDB accuracy.
• Monitor SLOs/SLIs, capacity, and health dashboards; recommend corrective actions.
• Support lifecycle planning (upgrades, deprecation, refresh) and multi‑tenant governance.

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field, or equivalent years of work experience.
• 5+ years of experience administering container or shared enterprise platforms.
• Proficiency with Kubernetes/Open Shift (networking, storage classes, controllers) and Git Ops/IaC.
• Strong skills in observability, incident response, and change controls.
• Effective communication, incident leadership, and mentoring capabilities.

• Relevant certifications (CKA/CKAD/Open Shift) and experience with service mesh or API gateways.

ME/NC/PA/SC Salary Range: $92,640 - $138,960

IL/MA/MD/NY Salary Range: $106,480 - $159,720

This position is eligible for an incentive bonus based on company performance as provided by the plan terms and governing documents.

We are an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.