Senior Analyst, Business Transformation Data & Reporting; Store Operations

Category/Area of Expertise: Data-Science & Analytics

Job Requisition: 498889

Address: USA-NC-Salisbury-2110 Executive Drive

Store Code: Business Transformation (5168253)

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Reporting to the Business Transformation Director – Data, this role serves as the primary reporting and analytics lead for the domain within the Business Transformation team. This leader will be the principal liaison between the defined domain within the Program Business Lead teams (Finance, Merchandising, Store Ops/Ecom, Supply Chain), the Tech Data team, and our System Integrator.

The lead will own the understanding and representation of end‑user reporting and analytics needs, defining and translating business requirements for reporting that guide product and tech activities in alignment with the reporting and analytics strategy. They will plan and execute the transition from current‑state to future‑state reporting with the Organizational Readiness team, partner with third‑party vendors to meet data timelines and quality thresholds, and lead reporting and feature developments that drive automated decisions with data science and machine learning.

The role also manages all communications with colleagues, stakeholders, and leadership regarding the report portfolio.

This is a full‑time, dedicated role for the duration of the transformation program (estimated 5‑7 years).

Our flexible/hybrid work schedule includes 3 in‑person days at one of our core locations and 2 remote days. Core office locations include Salisbury, NC;
Quincy, MA;
Carlisle, PA;
Scarborough, ME;
Hyattsville, MD.

• Serve as the primary reporting and analytic lead to the business functional lead, assuming ownership of the data migration effort within the assigned domain to set strategic data and reporting direction and prioritize development efforts for solution integration.
• Manage a roadmap of reporting initiatives and partner with various teams across the organization to deliver on this roadmap, ensuring timely delivery and successful implementation of new capabilities.
• Serve as a liaison between domain SMEs and the data architecture team, facilitating effective communication and collaboration.
• Collaborate closely with Reporting and Insight managers to identify where data‑driven optimization opportunities exist to support the roadmap.
• Collaborate with cross‑functional teams to ensure alignment and integration of data transformation efforts with broader business strategies.
• Identify key performance indicators (KPIs) and develop metrics to track and measure the effectiveness of data transformation initiatives.
• Responsible for selection, set up, and oversight of multiple tools and systems (both off‑the‑shelf and developed in‑house) that support simulation and optimization.
• Stay current with industry trends and emerging technologies related to data and reporting and provide insights and recommendations for improvement.
• Establish clear responsibilities and processes for monitoring work and measuring results of the team.
• Facilitate an open dialogue with a wide variety of contributors and stakeholders.
• Model partnership behaviors, build cross‑functional connections, and develop industry‑leading expertise.
• Additional job duties may be assigned as needed to meet business needs and support our values.

• Bachelor's degree in Data Analytics, Business, or Supply Chain Management.
• 6+ years relevant experience, with a preference for retail and/or grocery.
• Proficient understanding of data analytics principles and ability to effectively partner with SMEs and data architects to drive reporting process enhancements.
• Effective communication skills to bridge the gap between business and technical language, conveying complex concepts and findings to data architects and fostering…