Major Incident Response Lead; ITIL/Exec
Job in
Salisbury, Rowan County, North Carolina, 28147, USA
Listed on 2026-07-25
Listing for:
Loyalty360
Full Time
position Listed on 2026-07-25
Job specializations:
-
IT/Tech
IT Support, IT Business Analyst, Systems Analyst, IT Project Manager
Job Description & How to Apply Below
Ahold Delhaize USA is seeking a Major Incident Management (MIM) Analyst to lead the response to major incidents, coordinating IT teams, vendors, and executives to resolve issues swiftly. The role focuses on ensuring clear updates, adherence to ITIL practices, and driving continuous improvement across incident management.
The position offers a hybrid schedule with three in-person days at core locations (Salisbury, NC; Chicago, IL; Quincy, MA) and two remote days, and requires authorization to
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