People and Operations Manager

Chick-fil-A I-85 & Julian Road is preparing to open its doors—and we’re looking for a Talent Director to help build the foundation of a people-first, high-performing organization from day one.

This is a newly created leadership role and a rare opportunity to shape hiring, training, culture, and leadership development at the ground level of a growing restaurant led by an experienced Owner/Operator with a deep Chick-fil-A background.

• Be part of a grand opening and help build a team of ~100 from the ground up
• Partner closely with the Owner/Operator and leadership team
• Blend strategy + hands-on leadership in a fast-paced, people-centered environment
• Create systems, rhythms, and culture that will scale long-term

• Recruit, interview, onboard, and develop team members
• Lead training, engagement, recognition, and retention initiatives
• Coach leaders and support team-member growth and accountability
• Partner on monthly and annual goals tied to people and performance
• Stay closely connected to operations to ensure training translates to guest excellence

• A people-focused leader with strong judgment, maturity, and professionalism
• Comfortable leading, influencing, and holding others accountable
• Adaptable, energetic, and confident in a high-expectation environment
• Backgrounds in hospitality, training, education, HR, or leadership are a plus