Quality Assurance Technician

Job Function: Quality

Position Type: Full-Time, 6 month contract w/ possible extension

Location: Salisbury, NC (future locations across the U.S.)

Reports To: Senior Manager – QA – Manufacturing Logistics

Schedule: M-F 8a-6p

Pay Rate: $25-30/hr

The QA Technician – Manufacturing Logistics provides quality support to third-party logistics and warehousing operations. This role supports warehouse activities including goods receipt, sampling, incoming inspections, and outbound shipping processes to ensure compliance with cGMP requirements.

The QA Technician works closely with warehouse operations, quality, and external partners to maintain quality systems, support investigations, and ensure materials are handled, documented, and released appropriately. This role requires hands‑on warehouse support, strong attention to detail, and the ability to work in a regulated manufacturing environment.

• Perform material sampling activities in accordance with approved GMP sampling plans.
• Ensure all warehouse activities remain compliant with SOPs, cGMP, and quality requirements.
• Execute incoming inspections of materials and components (e.g., components, printed packaging materials).
• Evaluate damaged materials identified during inbound shipments or warehouse handling and determine acceptability.
• Identify, investigate, and assist in resolving shipping and receiving issues (e.g., incorrect quantity, incorrect product, contamination).
• Author and submit supplier complaints and internal quality issues as required.
• Provide quality guidance and recommendations related to materials, utilities, and warehouse processes.
• Review temperature monitoring data and reports; elevate abnormalities as appropriate.
• Perform quality-related transactions within inventory management systems to ensure accurate material status (e.g., released, blocked, quarantined).
• Support recalls, rejections, and returns, as required.
• Conduct gap assessments against global quality requirements and support implementation of governing standards.
• Participate in self-inspection activities and support regulatory inspections and audits.
• Maintain, execute, and review GMP documentation generated during logistics and warehouse operations.
• Manage and maintain the GMP document library.
• Work closely with site stakeholders and external partners to resolve issues and drive continuous process improvement.
• Follow safety procedures, including appropriate PPE use and proper lifting techniques.

• Ability to lift up to 50 pounds.
• Ability to work overtime and off-hours as required.
• Ability to work in a 24/7 manufacturing environment.
• Willingness to wear required PPE while performing job duties.

o Salisbury: 2 shifts, Mon-Fri 8-hour, and Fri-Mon 10-hour.

• o Future locations: dependent on process

• Strong written and verbal communication skills.
• High attention to detail and strong organizational skills.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Proficiency with computer systems and standard office applications.
• Knowledge of cGMPs and quality systems.
• Prior experience in Quality Assurance, Quality Control, Manufacturing, Engineering, Technical Services, or Regulatory Affairs.
• Experience using inventory management systems (e.g., SAP, EWM) and laboratory or quality systems (e.g., LIMS).
• Strong interpersonal and collaboration skills.

• High school diploma or two-year degree required.

• Completion of required learning plans and training is mandatory.
• No certifications required.
• Job responsibilities may evolve over time based on business needs and operational requirements.