Quality Assurance Engineer

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world’s top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

The Quality Assurance NPI Engineer will support the launch and production readiness of a coolant plate machining facility. This role owns product and process quality activities from early customer requirement review through engineering evaluation, production validation, successful NPI launch, and structured handoff to sustaining quality engineering for mass production. This position is responsible for ensuring customer expectations, CTQs, drawings, specifications, datum structures, true position requirements, GD&T, inspection strategy, FMEA, control plans, procedures, and validation records are properly captured, documented, and executed throughout the NPI lifecycle.

The role will work closely with Manufacturing, Engineering, Process Engineering, Metrology, Operations, Supplier Quality, and Customer Quality to ensure a controlled and successful product launch.

This role will be onsite and will work a day shift schedule Mon
- Fri.

• Own the Quality Assurance execution of coolant plate NPI activities from customer requirement review through engineering evaluation, production validation, and launch readiness.
• Review customer requirements, drawings, CAD models, specifications, BOMs, CTQs, critical characteristics, datum schemes, true position requirements, GD&T callouts, and inspection expectations during the initial phases of NPI.
• Translate customer and engineering requirements into internal quality plans, inspection plans, control plans, work instructions, visual aids, quality gates, and acceptance criteria.
• Ensure all customer expectations and product-specific requirements are documented, communicated, and flowed into manufacturing, inspection, and validation processes.
• Lead or support NPI readiness reviews, risk reviews, quality gate reviews, first build reviews, pilot build reviews, and production validation reviews.
• Document engineering evaluation and production validation phases using PFMEA, control plans, inspection records, dimensional reports, MSA, Gage R&R, capability studies, nonconformance records, and lessons learned.
• Ensure procedures, inspection work instructions, visual standards, defect criteria, training material, and quality records are created before successful NPI launch.
• After successful NPI launch, coordinate the structured handoff of product knowledge, open risks, quality controls, inspection methods, lessons learned, and documentation to sustain quality engineers for mass production support.

• Support quality planning and execution for metal machining of coolant plates, including CNC machining, critical feature control, dimensional inspection, deburr, cleaning, leak-related characteristics, and internal feature inspection where applicable.
• Identify and validate CTQs and special characteristics tied to fit, form, function, datum alignment, true position, sealing surfaces, internal channels, mounting features, and customer-defined acceptance criteria.
• Partner with Manufacturing and Process Engineering to define process controls, inspection checkpoints, reaction plans, and defect prevention methods for coolant plate machining operations.
• Support process capability validation for critical dimensions and machining characteristics using Cp/Cpk, Pp/Ppk, SPC, trend reviews, and appropriate containment plans when capability is not yet mature.
• Support incoming quality criteria and supplier quality alignment for raw material, machining-related inputs, critical components, and special processes associated with coolant plate manufacturing.