Quality Control Supervisor

At Nouryon, we create innovative and sustainable solutions for our customers to answer society’s needs – today and in the future. We are looking for team members who bring ideas forward, champion others, and work together to do better. Does that sound like you?

As a Quality Control Supervisor, you will lead quality control operations for the Salisbury site and oversee the site’s quality management system. You’ll supervise and develop the QC team, ensure laboratory operations run effectively, and drive continuous improvement across quality processes, systems, and standards.

This role is a key partner to manufacturing, customers, and other internal teams, helping ensure products consistently meet quality, regulatory, customer, and business requirements.

• Lead daily Quality Control laboratory operations , including testing and inspection of raw materials, in-process materials, and finished products.
• Supervise, coach, and develop QC Technicians and analysts, including training, performance management, productivity, and development plans.
• Maintain site Quality Control and Quality Management Systems , ensuring compliance with applicable standards and procedures.
• Lead investigations into non-conformances, OOS results, technical complaints, product/process deviations, and quality issues , including root cause analysis and corrective/preventive actions.
• Track product history, quality trends, and performance using Statistical Quality Control (SQC) and other analytical tools.
• Lead quality improvement meetings and collaborate with Production and other functions to address quality, raw material, specification, scheduling, and process issues.
• Serve as the site representative for ISO 9001, EFfCI, HALAL, KOSHER, RC 14001, GMP , and other applicable quality standards.
• Support and participate in internal, corporate, customer, and external certification audits, including audit preparation, findings, corrective actions, and timely closure.
• Maintain the Quality Manual, Quality Policy, training documentation, and personnel qualification records .
• Oversee final documentation review and approval for production and support quality inputs for specifications, inspection plans, and Certificates of Analysis (COAs).
• Manage SAP QM activities, including quality plans, quality characteristics, methods, COAs, and Material Master QM setup and updates.
• Partner with customers and internal teams to resolve COA issues, quality concerns, and product requirements.
• Develop and maintain the QC department budget and support annual quality objectives and goals.
• Provide data, metrics, dashboards, trend analysis, and root cause analysis to support performance improvement and corporate initiatives.
• Identify key quality characteristics, establish appropriate metrics, collect data, and analyze results to drive continuous improvement.
• Support process improvement initiatives using Lean Six Sigma principles and help develop improved testing methods that meet customer requirements efficiently and competitively.
• Ensure applicable GMP and safe work practices are followed within the quality department and support site HSES activities.
• Support corporate quality initiatives, Management of Change (MOC), product reviews, and other quality improvement projects.
• Interface with SAP, MES, and other quality data systems and maintain information related to OOS materials and dispositions.

• Bachelor’s degree in Business, Quality, Statistics, Chemistry, Mathematics, or a related field preferred.
• Experience working with quality management systems , preferably in a manufacturing environment.
• Knowledge of ISO 9001, RC 14001, EFfCI, GMP, HALAL, KOSHER, and SAP .
• Six Sigma Green Belt certification or…