Business Development Officer

Description

• Sales and relationship-focused role responsible for identifying and acquiring new business clients and maintaining strong client relationships.
• Meet with prospects to understand their financial needs and promote the Bank’s business services products and other financial needs.
• Partner with internal Relationship Banking Managers/Coordinators, Commercial Lenders and Community Banking Officers.
• Driving growth by gathering new deposits and increasing Bank revenue.

• Sales and relationship-focused role responsible for identifying and acquiring new business clients and maintaining strong client relationships.
• Meet with prospects to understand their financial needs and promote the Bank’s business services products and other financial needs.
• Partner with internal Relationship Banking Managers/Coordinators, Commercial Lenders and Community Banking Officers.
• Driving growth by gathering new deposits and increasing Bank revenue.

Including, but not limited to, the following:

• Identify and pursue new business opportunities to achieve deposit, lending and investment targets.
• Promote retail and commercial banking products (deposits, loans, business services products and investments).
• Cultivate a strong and trusting relationship with Client Services, Commercial and FMIS partners.
• Work closely with Business Services Specialist(s) to ensure successful business services set ups and understand technical resolve within Business Banno.
• Cross-sell Bank products and services to existing clients.
• Understand the client’s industry, business environment and strategies to tailor the best solution for them.
• Understand our competition’s capabilities and gaps to better position F&M Bank’s solutions.
• Develop strategic sales plans with Commercial Lenders and Client Services Staff to target specific prospects to promote teamwork and strengthen sales acumen.
• Cultivating strong, long-term relationships with business owners and internal teams.
• Conduct market research to identify potential clients and emerging trends.
• Aggressively seek out our niche, identify products and services of most value to them and develop appropriate sales strategies to build the relationship.
• Represent the Bank at events and community outreach programs.
• Be a subject matter expert on Business Services trends, new product development and technology.
• Network with individuals, businesses, and community organizations to generate leads.
• Respond to and resolve client issues and complaints relating to client access, transactions, and actions.
• Based upon referral, call on business clients to present ACH, Remote Deposit Capture, Positive Pay, Smart Pay services; RDC, Smart Pay Express and Biller Direct;
  Wire Cash Management Services, Intra-FI products; IC and CDARS; and Merchant Services. Obtain signed agreements and train clients on products.
• Complete Risk Review for clients requesting ACH, Online Wires, and Remote Deposit Capture.
• Provide technical support to business clients as needed.
• Assist with completion of annual reviews for business clients using Remote Deposit Capture, Online Wires and ACH.
• Perform various additional duties as may be assigned by the Sr. Business Services Officer.

Education And/Or Experience

• Proven track record of prospecting new business and exceptional sales skills
• Experience in training and motivating others in sales or has the capacity to be able to do so
• Experience in Business Services product sales and fulfillment.

• Establishes trust, credibility and rapport with prospects/customers, resulting in increased sales opportunities.
• Quickly identifies and forges relationships with key prospective decision makers and influencers.
• Strong communication, negotiation, and presentation skills
• Excellent client service and interpersonal skills to build and maintain strong client relationships
• Must be able to assess and analyze financial conditions of customers and the industry trends.
• Demonstrates a cordial professional demeanor at all times.
• Ability to analyze market opportunities, develop pursuit strategies, and understand client needs
• Good…