Service Sales Representative

We provide industry-leading, end-to-end fire protection, mechanical, and HVAC services. Our skilled tradespeople work in virtually every market across the nation.

S.A. Comunale has been a local industry leader for end-to-end mechanical, fire protection and HVAC services for nearly 100 years. We offer our clients significant financial strength, unmatched bonding capability, an award-winning safety program, and large-scale purchasing power. With 16 locations and over 1,450 employees, including 850 skilled tradesmen throughout Ohio, Pennsylvania, New Jersey, Kentucky, Maryland, and West Virginia, S.A. Comunale can work in virtually every market sector and facility type.

The primary function of this role is to professionally represent the Company with respect to the promotion and sale of fire sprinkler offerings to various General Contractor customers and end users within an assigned territory. This will also include estimating and quoting fire sprinkler systems for commercial, institutional and industrial facilities in the ability to build new business associations / relationships by developing a positive ongoing relationship with customers.

Will establish contact with prospects and qualify potential buyers of new construction and service work by scheduling sales calls, follow up with leads, and utilize marketing strategies. Must be able to build new business associates / relationships and grow the sprinkler service business.

• Responsible for the identification, selection, and development of new and existing service customer accounts.
• Responsible for establishing and maintaining effective communication with customers, e nsuring their satisfaction with our products and services at all times.
• Ensure contractual obligations are met and actively participate in quickly resolving customer problems.
• Responsible for getting quotes to the customers for service and any follow-up impairments.
• Establish contact with prospects and qualify potential buyers of fire protection contracts by scheduling sales calls, following up on leads and utilizing outline marketing strategies.
• Determine customer needs and develop a sales strategy to gain customer understanding of company offerings.
• Close sufficient sales to exceed sales plan objective.
• Familiar with reading blueprints, understanding current NFPA 13, 14, 20 and 25 standards and local codes.
• Develop a positive ongoing relationship with existing and new customers, general contractors and end users.
• Ability to build new business associations/relationships and grow the fire protection business.
• Work with other branch personnel to ensure great customer service from the order to the delivery and beyond.
• Perform customer surveys as required/requested.
• Develop and maintain vendor relations.
• Obtain all licensing required to perform job function, as applicable.
• Obtain manufacturers’ certifications required to perform job function, as applicable
• Complete proper scheduling and execution of monthly calls as assigned by management.
• Execute all Company processes and complete all required paperwork accurately and in a timely manner.
• Continually enhance sales skills and product knowledge in order to promote a professional image in the field.
• Read architectural and mechanical drawings and determine proper sprinkler locations for remodel projects.
• Travel to customer and job sites as required

This position will have no supervisory responsibilities.

• High School Diploma or GED is required.
• Associates degree in a technical or business discipline or related in the sprinkler fire suppression business is a plus.
• 2+ years of experience selling service contracts in the Fire Protection industry is required.
• Previous sprinkler design experience including estimating and performing hydraulic calculations is a plus.
• Working knowledge of NFPA 13, 14, and 20 is required.
• Knowledge of industry standard practices for service and inspection is required.
• Ability to multi-task to the extreme is required.
• Valid driver's license and excellent driving record is required.
• Ability to achieve sales quota as well as implement sales strategy to…