Service Maintenance Technician - Security

Service Maintenance Technician - Security

As a Maintenance Technician at Tesco, you’ll play a vital role in ensuring our stores remain a safe, functional, and welcoming environment for customers and colleagues alike. You’ll be part of a skilled team responsible for carrying out planned and reactive maintenance across a range of systems and equipment, helping to keep our operations running smoothly.

• Confidently interact with external contractors to coordinate repairs.
• Work collaboratively with the team to deliver quality service.
• Maintain high energy levels and juggle tasks efficiently.
• Assist the management team by keeping stores operating smoothly through maintenance.
• Minimise customer disruption by coordinating repairs with minimal impact.
• Ensure all Tesco sites are a safe and functioning environment for customers and colleagues.
• Follow the planned work schedule to achieve first‑time fix, improving efficiency and effectiveness.
• Share best practice and knowledge with team members.
• Perform general day‑to‑day store and property maintenance.
• Use mobile devices to drive the best approach in work completion and updates.
• Represent the Tesco brand by demonstrating core values and maintaining a positive attitude.
• Attend local and national meetings, providing valuable input and feedback.
• Support a diverse and inclusive culture.

• ONC or equivalent.
• Full driving licence.
• Health & Safety awareness.
• Communication & collaboration.
• Office 365 knowledge.
• Completed all technical training upskilling modules relevant to abilities.

• Proven security‑related technical skills – City & Guilds, apprenticeship.
• CCTV (analogue & IP) experience (essential).
• CCTV qualification/certification (desirable).
• Ability to install, configure and maintain CCTV equipment to relevant industry standards.
• Experience with Hikvision, Pelco, Hanwha Techwin.
• Experience in a retail environment (desirable).
• Administrative skills including IT & Microsoft Office suite.
• Customer/stakeholder escalation management.
• Resource scheduling.
• IPAF (desirable).
• Asbestos awareness.

• Annual bonus scheme up to 10% of base salary.
• Holiday starting at 25 days plus a personal day (plus bank holidays).
• 26 weeks maternity and adoption leave at full pay, followed by statutory pay; 6 weeks fully paid paternity leave.
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) and mental wellbeing support.

At Tesco, we champion a balance that lets you thrive both in and out of work. Whether you’re just kicking off your career, juggling passions, or navigating big life events, we always welcome a conversation about flexible working and supporting you throughout your application.