LSM - Casual Room Attendant

Casual Room Attendant
Compensation: $20.68/ hour

About Us: About Lakeside Manor, we have created a community that is focused on our residents and how they want to live their life. Our offering has been carefully designed for those who don’t wish to compromise – those who prefer to remain independent, who appreciate choice and who make decisions based on their desired lifestyle. Lakeside Manor offers 110 beautifully appointed suites, a service package that considers your every need, plus a host of unique lifestyle choices.

Whether you’re catching a movie in our tiered movie theatre, enjoying a gourmet meal at the silver Swan dining room, or a drink at Corks wine bar, the ambiance cannot be matched anywhere in the area.

Position Summary: The Room Attendant is responsible for cleaning and arranging tenant rooms and public areas in accordance to standards of excellence. This position is responsible for monitoring emergency response system and follow protocols for same. The Room Attendant is an integral part of the service team and supports the provision of a quality living environment for seniors by delivering exemplary laundry services including both scheduled and non-scheduled assignments.

Under the direction of the Lifestyle Manager, the Room Attendant delivers exemplary housekeeping services within tenant rooms. In accordance with the Vibrant Advantage™ approach and philosophy, respects client requests for privacy and choice when delivering services.

The following job responsibilities are essential for the success of this position.

• Expected to exceed the expectations of all guests through empowerment and by responding attentively, efficiently and politely to all tenant requests, questions, concerns, and/or complaints.
• Consistently take ownership of tenants issues and follow up to ensure satisfaction.
• Complete all assigned rooms within the allotted time as outlined.
• Cleans assigned rooms in accordance with standards.
• Ensures the residence is maintained to the highest standards and that work is always performed in a professional manner, including all common areas as assigned.
• Ensures all aspects of a room are in working order and that the room is cleaned to the highest quality standards.
• Reports any repairs needed to Building Services Coordinator.
• Ensures security and privacy of all tenants at all times including monitoring of emergency response system.
• Assists with Laundry services as required.
• Assists with common area cleaning as required.
• Adheres to WHMIS protocols and infection control guidelines when performing job functions and maintains MSDS.
• All other duties as assigned.

Qualifications/Educational Requirements/Certification Requirements

• Strong knowledge and understanding of the housekeeping process and previous housekeeping experience in a hotel or retirement environment is considered an asset.
• Current First Aid and WHMIS certificates required.

Knowledge, Skills, Abilities/Experience Requirements:

• Demonstrates excellent interpersonal, communication and customer service skills.
• Strong awareness of environmentally sound practices.
• Comfortable working alone or in a team environment, self-directed approach, able to plan, and organize with minimal supervision.

Application Accepted Until: 7 September 2026 or until position is filled