Accounts Receivable

Job Description

Primary

Location:

Salt Lake City, Utah

Position: A/R Clerk

• Records payments to customers' accounts, maintains accounts receivable records, and notifies or locates customers with delinquent accounts and attempts to secure payment.
• Receives payments and posts amount paid to customer account.
• Obtains and mails invoice copies for customers, as requested.
• Tracks account status and confer with customer by telephone in attempt to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer.
• Mails form letters and statements to customer to encourage payment of delinquent accounts.
• Researches and processes customer claims of invoice payment.
• Researches and processes charge backs, returns, and bad checks.
• Answers accounts receivable phone inquiries and follows up.
• Records information about financial status of customer and status of collection efforts, and keeps management informed of status.
• Calls and/or mails correspondence to customers as necessary to update accounts.
• Cross trains (gives and receives) to provide effective backup for other office administrative tasks.
• Other duties may be assigned by the immediate supervisor or other supervisor at any time.

One year certificate from college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Ability to calculate figures and amounts and perform basic math functions.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Must be proficient in computers, Outlook, and Microsoft Excel applications and ten key data entry.

None.

Attention To Detail, Clerical, Information Management, Interpersonal Skills, Problem Solving, Reasoning, Technical Competence

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle or feel; reach with hands and arms;

and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

I have read the essential duties and responsibilities of this job and am able to meet these essential duties and responsibilities with or without accommodation. Requests for accommodation will be considered on a case-by-case basis.

This Job description in no way states or implies that these are the only duties to be performed by this employee. He/she will be required to follow any other instructions and to perform any other duties upon the request of his/her supervisor.

This is an office position only.