Accounts Receivable Specialist

Collections Specialist

We are looking for a motivated and detail-oriented Collections Specialist to join our team. This position is ideal for someone with experience in collections, accounts receivable, billing, or customer account management. The Collections Specialist will be responsible for managing outstanding accounts, communicating with customers regarding past-due balances, resolving account issues, and helping maintain accurate and timely payments.

What You'll Do

Contact customers regarding outstanding and past-due balances Manage assigned accounts and collection activities Follow up on unpaid invoices and payment arrangements Process and document payments and account activity Research and resolve billing and account discrepancies Review customer accounts for accuracy Work with customers to resolve payment and billing questions Maintain detailed and accurate collection records Assist with accounts receivable and billing functions as needed Communicate with internal teams to resolve account issues Prepare reports and provide updates on outstanding accounts Follow established collection procedures and maintain detail oriented customer relationships.